Smart Support Service

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Expert Device Setup & Technical Help

From unboxing a new gadget to troubleshooting complex network issues, we provide the technical expertise you need to stay connected. Choose a service below to get started.

BOOK AN APPOINTMENT

Smart Support SIM (0-10 minutes)

$25

For quick device setup items like:

  • SIM/eSIM activation
  • SIM programming
  • Basic activation steps

Smart Support Premium (30-60 minutes)

$40

For complete device setup, including:

  • Full data transfer from old device to new
  • Backup restoration
  • Email/app setup and configuration

Smart Support Ultimate (60+ minutes, single-issue)

$70

For complex troubleshooting cases, such as:

  • Password recovery assistance
  • OS or account-related issues
  • Malware, pop-ups, or device performance issues
  • Situations requiring technical diagnosis

Advanced Service (Appointment ONLY)

$99

For advanced recovery or multi-step technical help, including:

  • Fraud/hack investigations
  • Locked-out accounts requiring escalations
  • Multi-device recovery or complex data scenarios
  • Escalation involving multiple systems (Apple, Google, carrier)
  • Up to 90-minute Learning Session on OEM Eco System
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