My TELUS

You can view and pay bills as well as manage your products and services using My TELUS. Below is a list of account management options:

Billing:

  • Pay your bill
  • View your bill online
  • Set up pre-authorized payments
  • Set up e.Bill
  • Download and view past bills

Mobility Usage:

  • View current and past data usage
  • View long distance and roaming usage
  • Set up/manage data notifications and blocks

Plans & Add-ons:

  • View and change rate plans
  • Add or remove add-ons
  • Reset voicemail password
  • Add Travel options

Device:

  • Check device balance
  • Change phone number
  • Report lost/stolen phone
  • Track repairs

Profile:

  • Change account PIN
  • Chance My TELUS password
  • Attach additional billing accounts to your log in profile

Register on My TELUS

To register, you will need your phone number or account number as it appears on your bill. Once you have that information, create your profile on My TELUS by following the instructions provided.

Have a question or ready to order? Talk to a sales expert for collaboration.

Follow us on:

BUSINESS HOURS

Ottawa (Head Office), Barrie and Newmarket:
Monday - Friday 8:30AM - 5:00PM EST

Belleville:
Monday - Friday 9:00AM - 5:00PM EST

Burlington and Richmond Hill:
Monday - Friday 10:00AM - 6:00PM EST

Chatham:
Monday - Friday 9:00AM - 5:30PM EST
Saturday 9:00AM - 4:00PM

Kingston and Nepean:
Monday - Friday 9:00AM - 5:00PM EST

Leamington, Tecumseh and Windsor Walker Road:
Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Brockville, Peterborough and Sudbury:
Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM to 5:00PM

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST
Saturday 9:00AM - 4:00PM EST

All Locations:
Closed - All official Holidays

QUICK LINKS

NEWSLETTER

Be the first to get every new deal.
Sign up and we'll send you our best deals on phones, plans and tech every week.