Careers

Join us today

SmartCell Communications is a fast-paced, growing company with a family culture. We understand our greatest asset is our employees. By considering a career with SmartCell Communications, you are considering working with a team that is constantly evolving, improving and always seeking an opportunity to differentiate ourselves in an exciting industry. We pride ourselves in putting the customer at the heart of everything we do – listening and learning from their feedback to deliver the best experience possible.

Current Positions Available:

(ONLY THOSE THAT QUALIFY WILL BE CONTACTED)

Store Manager – Windsor – Retail SWO – SmartCell Communications / TELUS Authorized Dealer

We have an exciting opportunity to hire a Store Manager for our SWO Windsor Retail location reporting directly to the Regional Manager Retail – SW Ontario.

Our ideal candidate is one that can inspire, coach, and develop team members, drive sales and ensure our customers always have an exceptional experience.

Primary Responsibilities:

As the Store Manager, it is your responsibility to make sure your location is delivering excellence in customer experience by following all operational policies and procedures and meeting sales goals and objectives. You will lead by example and create an environment where team members receive regular coaching and development. Specific responsibilities include:

  • Motivating your sales team to meet and exceed monthly sales goals and quotas
  • Developing and Coaching your team in delivering an incredible customer experience
  • Effectively communicating and participating in the achievement of all sales targets including activations, accessory and warranty attach and other identified KPI’s
  • Being knowledgeable of all products and services
  • Managing Inventory, weekly and monthly inventory of all products
  • Ensuring an amazing appearance of the store and merchandising accordingly
  • Being a team player and leading by example
  • Effective organization and planning skills with the ability to schedule people and tasks
  • Participate in and deliver coaching and training to your Team
  • Sales performance reporting and analysis daily
  • Ensuring project deadlines and deliverables are met
  • Managing team headcount by driving recruitment and retention initiatives
  • Various other duties as required

Education, Experience and Skills:

  • Strong management, coaching, and leadership skills, developed in a retail organization, preferably within the wireless or electronics sector
  • Detail oriented and results focused individual with a proven ability to manage multiple priorities with a demonstrated sense of urgency
  • Inspirational and creative sales leader that possesses demonstrated experience driving aggressive results
  • Customer service-oriented teamwork and collaboration, adaptability, and initiative
  • Excellent communication, interpersonal, written, and analytical skills
  • Proven time management skills in a fast-paced environment
  • Post-secondary degree or diploma in Business Management or related fields is an asset
  • 3-5 years store supervision and management experience is an asset
  • Computer aptitude with strong skills in Microsoft office and other software
  • Comfortable with new technology
  • Flexibility to work various schedules including days, evenings and weekends
  • Ability to stand / walk for extended periods of time in all weather conditions

Core Competencies:

  • Great strategic planning and problem-solving skills
  • Research skills used to seek out opportunities to improve sales in their store
  • Strong organizational skills with the ability to anticipate problems and opportunities, as well as develop effective solutions.
  • Ability to work with cross functional teams.
  • Excellent multi-tasking and time management skills, self-starter who takes initiative
  • Ability to prioritize and lead their team under pressure
  • Strong people management skills
  • Collaboration and teamwork skills

What’s Offered:

  • Competitive salary and commission
  • Health paid benefits
  • Tools for success – smartphone, branded company clothing
  • Coaching – Paid training program to help you master your role
  • Mentorship – Ongoing coaching to ensure your success
  • Work/Life Balance – Flexible work schedule; evening and weekend work may be required.

Working Conditions:

  • Flexibility to work various schedules including days, evenings and weekends
  • Ability to stand / walk for extended periods of time in all weather conditions

We thank all interested applicants; however, only qualified candidates will be contacted.

APPLY ONLINE

Store Manager – Leamington – Retail SWO – SmartCell Communications / TELUS Authorized Dealer

We have an exciting opportunity to hire a Store Manager for our SWO Leamington Retail location reporting directly to the Regional Manager Retail – SW Ontario.

Our ideal candidate is one that can inspire, coach, and develop team members, drive sales and ensure our customers always have an exceptional experience.

Primary Responsibilities:

As the Store Manager, it is your responsibility to make sure your location is delivering excellence in customer experience by following all operational policies and procedures and meeting sales goals and objectives. You will lead by example and create an environment where team members receive regular coaching and development. Specific responsibilities include:

  • Motivating your sales team to meet and exceed monthly sales goals and quotas
  • Developing and Coaching your team in delivering an incredible customer experience
  • Effectively communicating and participating in the achievement of all sales targets including activations, accessory and warranty attach and other identified KPI’s
  • Being knowledgeable of all products and services
  • Managing Inventory, weekly and monthly inventory of all products
  • Ensuring an amazing appearance of the store and merchandising accordingly
  • Being a team player and leading by example
  • Effective organization and planning skills with the ability to schedule people and tasks
  • Participate in and deliver coaching and training to your Team
  • Sales performance reporting and analysis daily
  • Ensuring project deadlines and deliverables are met
  • Managing team headcount by driving recruitment and retention initiatives
  • Various other duties as required

Education, Experience and Skills:

  • Strong management, coaching, and leadership skills, developed in a retail organization, preferably within the wireless or electronics sector
  • Detail oriented and results focused individual with a proven ability to manage multiple priorities with a demonstrated sense of urgency
  • Inspirational and creative sales leader that possesses demonstrated experience driving aggressive results
  • Customer service-oriented teamwork and collaboration, adaptability, and initiative
  • Excellent communication, interpersonal, written, and analytical skills
  • Proven time management skills in a fast-paced environment
  • Post-secondary degree or diploma in Business Management or related fields is an asset
  • 3-5 years store supervision and management experience is an asset
  • Computer aptitude with strong skills in Microsoft office and other software
  • Comfortable with new technology
  • Flexibility to work various schedules including days, evenings and weekends
  • Ability to stand / walk for extended periods of time in all weather conditions

Core Competencies:

  • Great strategic planning and problem-solving skills
  • Research skills used to seek out opportunities to improve sales in their store
  • Strong organizational skills with the ability to anticipate problems and opportunities, as well as develop effective solutions.
  • Ability to work with cross functional teams.
  • Excellent multi-tasking and time management skills, self-starter who takes initiative
  • Ability to prioritize and lead their team under pressure
  • Strong people management skills
  • Collaboration and teamwork skills

What’s Offered:

  • Competitive salary and commission
  • Health paid benefits
  • Tools for success – smartphone, branded company clothing
  • Coaching – Paid training program to help you master your role
  • Mentorship – Ongoing coaching to ensure your success
  • Work/Life Balance – Flexible work schedule; evening and weekend work may be required.

Working Conditions:

  • Flexibility to work various schedules including days, evenings and weekends
  • Ability to stand / walk for extended periods of time in all weather conditions

We thank all interested applicants; however, only qualified candidates will be contacted.

Are you excited? Apply today!

Full Time Retail Sales Representative

Location: Smartcell Communications – TELUS Authorized Dealer / Sudbury

Are you a people person obsessed with delivering world class customer service? Do you thrive in a fast-paced environment where every day is different? Does being part of a high performing team where your contributions are measured and recognized excite you? If so, keep reading!

As a SmartCell team member, you will be responsible for delivering an incredible customer experience by making genuine connections with every customer. We’ll give you the space to innovate and create solutions for them, in a dynamic and flexible way. If you are passionate and believe in making a difference, this job opportunity is for YOU.

In this position, you will work as part of a team to sell a range of wireless products and services from TELUS while creating a positive customer experience. SmartCell carries a wide selection of Smartphones, along with Tablets and a wide range of accessories.

What WE offer YOU:

· Competitive compensation, monthly bonuses, contests and incentives

· Discounts on products and services

· A supportive culture which promotes recognition and feedback

· Opportunities and support for growth and development

· A chance to play an active role in giving back to your community

Qualifications

Do YOU have what it takes?

· Exceptional customer service skills to creating meaningful relationships with our customers

· Contagious positive attitude, leadership and an ability to adapt to everyday changes

· Not afraid of a challenge and a relentless focus on rallying others to achieve goals

YOU are:

· Outgoing, friendly, enthusiastic and sociable

· Focused and committed to creating a meaningful experience with every customer

· A self-starter who is driven to succeed and exceed goals

· Passionate for learning, sharing, and continuously developing

· Creative thinker focused on providing innovative solutions

Are you excited? Apply today!

Full Time Sales Representative

Location: Smartcell Communications – TELUS Koodo Authorized Dealer / Windsor

Are you a people person obsessed with delivering world class customer service? Do you thrive in a fast-paced environment where every day is different? Does being part of a high performing team where your contributions are measured and recognized excite you? If so, keep reading!

As a SmartCell team member, you will be responsible for delivering an incredible customer experience by making genuine connections with every customer. We’ll give you the space to innovate and create solutions for them, in a dynamic and flexible way. If you are passionate and believe in making a difference, this job opportunity is for YOU.

In this position, you will work as part of a team to sell a range of wireless products and services from TELUS and Koodo while creating a positive customer experience. SmartCell carries a wide selection of Smartphones, along with Tablets, Smart Watches and a wide range of accessories.

What WE offer YOU:

· Competitive compensation, monthly bonuses, contests and incentives

· Comprehensive benefits

· Discounts on products and services

· A supportive culture which promotes recognition and feedback

· Opportunities and support for growth and development

· A chance to play an active role in giving back to your community

Qualifications

Do YOU have what it takes?

· Exceptional customer service skills to creating meaningful relationships with our customers

· Contagious positive attitude, leadership and an ability to adapt to everyday changes

· Not afraid of a challenge and a relentless focus on rallying others to achieve goals

YOU are:

· Outgoing, friendly, enthusiastic and sociable

· Focused and committed to creating a meaningful experience with every customer

· A self-starter who is driven to succeed and exceed goals

· Passionate for learning, sharing, and continuously developing

· Creative thinker focused on providing innovative solutions

Are you excited? Apply today!

Join the SmartCell/ TELUS Mid- Market, Small Business- Sales team!

Here’s a chance to join one of the leading sales organizations in Canada. Bring your proven sales experience, business acumen and strategic insight to our high performing, customer-first sales environment to help us grow our SMB’ sales. Ability to work from home office is a must.

Here’s the impact you’ll make and what we’ll accomplish together

As an Account Manager for Business Solutions, you will own sales execution, responsible for proactively building relationships within SMB accounts. Your goal will be to increase SmartCell / TELUS presence, focusing on transformational technology solutions aligned to our client’s core business objectives. Services such as wireline, wireless and Business Connect all need to be addressed and explored within the client’s business strategies.

Here’s What WE Believe:

  • We are ONE team: Team selling is the norm and we celebrate each other’s wins
  • We challenge the status quo: We challenge our customers to accelerate their business
  • We live up to our commitments: To ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work, live and play
  • Our success is all about how we do things: How we think, solve problems, deliver value & communicate

The Account Manager for Mid-Market & Small Business (SMB) will foster confident, independent action and initiative, with a sense of urgency and the ability to make decisions. Your responsibilities will be broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities. You will develop and drive account strategy, build strategic alliances, and manage relationships within TELUS’ small & medium customer base, 1-150 employees while working from your home office.

Account Managers lead 2 key business objectives:

  • Selling TELUS wireless & wireline solutions
  • Seeking and identifying areas for new and expanded customer growth

These objectives are accomplished through targeted prospecting, hunting, and closing. Our highest performing team members react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.

This is a challenging Work From Home Sales Specialist position made up of equal parts independence and collaboration.

As an SMB Sales Specialist, you are a self-starter, someone who will prospect, search and close opportunities targeting business clients that operate within the Small Business space with less than 150 employees.

With your creativity you constantly and actively prospect to find potential SMB customers, 1-150 employees, to aggressively grow the TELUS SMB customer base.

You will build and maintain your client base, and consistently deliver on monthly sales targets and quotas.

Here’s how

  • Promote and sell wireless & wireline services and Business Connect over the phone or in person by using technology tools
  • Actively prospect for potential Small Business Solutions customers, 1-150 employees
  • Build trust, loyalty and solid long-term relationships with key decision-makers
  • Understand current and prospective customers’ communication needs, business issues, and buying motives
  • Conducts “needs analysis” for clients’ wireless & wireline services
  • Deliver the right solution for clients’ evolving business requirements with prompt and efficient service
  • Own executive-level client relationships, strategic business planning and service delivery
  • Negotiation & entering into contractual agreements in accordance with TELUS’ policy and procedures
  • Provide accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
  • Maintain high levels of customer satisfaction by leading the account team to drive real and long standing business value
  • Positively represent SmartCell / TELUS values at work and in the community

Qualifications

You’re the missing piece of the puzzle

  • 2-5+ years Business-to-Business (B2B) sales knowledge
  • Can work independently from home, self motivated and a self starter
  • Excellent communication skills adapted to virtual or in person type of sales
  • Ability to think and act strategically, including navigation through all levels of a client or prospect organization
  • Selecting and qualifying profitable opportunities
  • Ability to deliver on growth and profitability
  • Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology
  • Evidence of selling and effectively managing customer relationships
  • 2-5+ years of successful sales experience in business to business
  • Experience with, or an affinity for, volunteerism and community involvement

Great-to-haves

  • 2-5+ years of successful BTB sales experience
  • Solution selling or customer-centric sales methodology knowledge & experience
  • Success in their sales roles from working from their home office
  • Strong online communication through virtual meetings

At SmartCell, we are committed to diversity and equitable access to employment opportunities based on ability.

Are you excited? Apply today!

Join the SmartCell/ TELUS Mid- Market, Small Business- Sales team!

Here’s a chance to join one of the leading sales organizations in Canada. Bring your proven sales experience, business acumen and strategic insight to our high performing, customer-first sales environment to help us grow our SMB’ sales. Ability to work from home office is a must.

Here’s the impact you’ll make and what we’ll accomplish together

As an Account Manager for Business Solutions, you will own sales execution, responsible for proactively building relationships within SMB accounts. Your goal will be to increase SmartCell / TELUS presence, focusing on transformational technology solutions aligned to our client’s core business objectives. Services such as wireline, wireless and Business Connect all need to be addressed and explored within the client’s business strategies.

Here’s What WE Believe:

  • We are ONE team: Team selling is the norm and we celebrate each other’s wins
  • We challenge the status quo: We challenge our customers to accelerate their business
  • We live up to our commitments: To ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work, live and play
  • Our success is all about how we do things: How we think, solve problems, deliver value & communicate

The Account Manager for Mid-Market & Small Business (SMB) will foster confident, independent action and initiative, with a sense of urgency and the ability to make decisions. Your responsibilities will be broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities. You will develop and drive account strategy, build strategic alliances, and manage relationships within TELUS’ small & medium customer base, 1-150 employees while working from your home office.

Account Managers lead 2 key business objectives:

  • Selling TELUS wireless & wireline solutions
  • Seeking and identifying areas for new and expanded customer growth

These objectives are accomplished through targeted prospecting, hunting, and closing. Our highest performing team members react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.

This is a challenging Work From Home Sales Specialist position made up of equal parts independence and collaboration.

As an SMB Sales Specialist, you are a self-starter, someone who will prospect, search and close opportunities targeting business clients that operate within the Small Business space with less than 150 employees.

With your creativity you constantly and actively prospect to find potential SMB customers, 1-150 employees, to aggressively grow the TELUS SMB customer base.

You will build and maintain your client base, and consistently deliver on monthly sales targets and quotas.

Here’s how

  • Promote and sell wireless & wireline services and Business Connect over the phone or in person by using technology tools
  • Actively prospect for potential Small Business Solutions customers, 1-150 employees
  • Build trust, loyalty and solid long-term relationships with key decision-makers
  • Understand current and prospective customers’ communication needs, business issues, and buying motives
  • Conducts “needs analysis” for clients’ wireless & wireline services
  • Deliver the right solution for clients’ evolving business requirements with prompt and efficient service
  • Own executive-level client relationships, strategic business planning and service delivery
  • Negotiation & entering into contractual agreements in accordance with TELUS’ policy and procedures
  • Provide accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
  • Maintain high levels of customer satisfaction by leading the account team to drive real and long standing business value
  • Positively represent SmartCell / TELUS values at work and in the community

Qualifications

You’re the missing piece of the puzzle

  • 2-5+ years Business-to-Business (B2B) sales knowledge
  • Can work independently from home, self motivated and a self starter
  • Excellent communication skills adapted to virtual or in person type of sales
  • Ability to think and act strategically, including navigation through all levels of a client or prospect organization
  • Selecting and qualifying profitable opportunities
  • Ability to deliver on growth and profitability
  • Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology
  • Evidence of selling and effectively managing customer relationships
  • 2-5+ years of successful sales experience in business to business
  • Experience with, or an affinity for, volunteerism and community involvement

Great-to-haves

  • 2-5+ years of successful BTB sales experience
  • Solution selling or customer-centric sales methodology knowledge & experience
  • Success in their sales roles from working from their home office
  • Strong online communication through virtual meetings

At SmartCell, we are committed to diversity and equitable access to employment opportunities based on ability.

Are you excited? Apply today!

Join the SmartCell/ TELUS Mid- Market, Small Business- Sales team!

Here’s a chance to join one of the leading sales organizations in Canada. Bring your proven sales experience, business acumen and strategic insight to our high performing, customer-first sales environment to help us grow our SMB’ sales. Ability to work from home office is a must.

Here’s the impact you’ll make and what we’ll accomplish together

As an Account Manager for Business Solutions, you will own sales execution, responsible for proactively building relationships within SMB accounts. Your goal will be to increase SmartCell / TELUS presence, focusing on transformational technology solutions aligned to our client’s core business objectives. Services such as wireline, wireless and Business Connect all need to be addressed and explored within the client’s business strategies.

Here’s What WE Believe:

  • We are ONE team: Team selling is the norm and we celebrate each other’s wins
  • We challenge the status quo: We challenge our customers to accelerate their business
  • We live up to our commitments: To ourselves, our friends, family, peers, leaders, customers and we strive to make a real difference in the communities where we work, live and play
  • Our success is all about how we do things: How we think, solve problems, deliver value & communicate

The Account Manager for Mid-Market & Small Business (SMB) will foster confident, independent action and initiative, with a sense of urgency and the ability to make decisions. Your responsibilities will be broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities. You will develop and drive account strategy, build strategic alliances, and manage relationships within TELUS’ small & medium customer base, 1-150 employees while working from your home office.

Account Managers lead 2 key business objectives:

  • Selling TELUS wireless & wireline solutions
  • Seeking and identifying areas for new and expanded customer growth

These objectives are accomplished through targeted prospecting, hunting, and closing. Our highest performing team members react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.

This is a challenging Work From Home Sales Specialist position made up of equal parts independence and collaboration.

As an SMB Sales Specialist, you are a self-starter, someone who will prospect, search and close opportunities targeting business clients that operate within the Small Business space with less than 150 employees.

With your creativity you constantly and actively prospect to find potential SMB customers, 1-150 employees, to aggressively grow the TELUS SMB customer base.

You will build and maintain your client base, and consistently deliver on monthly sales targets and quotas.

Here’s how

  • Promote and sell wireless & wireline services and Business Connect over the phone or in person by using technology tools
  • Actively prospect for potential Small Business Solutions customers, 1-150 employees
  • Build trust, loyalty and solid long-term relationships with key decision-makers
  • Understand current and prospective customers’ communication needs, business issues, and buying motives
  • Conducts “needs analysis” for clients’ wireless & wireline services
  • Deliver the right solution for clients’ evolving business requirements with prompt and efficient service
  • Own executive-level client relationships, strategic business planning and service delivery
  • Negotiation & entering into contractual agreements in accordance with TELUS’ policy and procedures
  • Provide accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
  • Maintain high levels of customer satisfaction by leading the account team to drive real and long standing business value
  • Positively represent SmartCell / TELUS values at work and in the community

Qualifications

You’re the missing piece of the puzzle

  • 2-5+ years Business-to-Business (B2B) sales knowledge
  • Can work independently from home, self motivated and a self starter
  • Excellent communication skills adapted to virtual or in person type of sales
  • Ability to think and act strategically, including navigation through all levels of a client or prospect organization
  • Selecting and qualifying profitable opportunities
  • Ability to deliver on growth and profitability
  • Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology
  • Evidence of selling and effectively managing customer relationships
  • 2-5+ years of successful sales experience in business to business
  • Experience with, or an affinity for, volunteerism and community involvement

Great-to-haves

  • 2-5+ years of successful BTB sales experience
  • Solution selling or customer-centric sales methodology knowledge & experience
  • Success in their sales roles from working from their home office
  • Strong online communication through virtual meetings

At SmartCell, we are committed to diversity and equitable access to employment opportunities based on ability.

Are you excited? Apply today!

Have a question or ready to order? Talk to a sales expert for collaboration.

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BUSINESS HOURS

Ottawa (Head Office), Barrie and Newmarket:
Monday - Friday 8:30AM - 5:00PM EST

Belleville and Nepean:
Monday - Friday 9:00AM - 5:00PM EST
Saturday 9:00AM - 4:00PM

Brockville:
Monday - Saturday 9:00AM - 6:00PM EST
Sunday 11:00AM - 4:00PM

Burlington:
TEMPORARILY CLOSED

Kingston:
Monday - Friday 9:00AM - 5:00PM EST

Chatham, Leamington, Tecumseh and Windsor Walker Road:
Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Peterborough, Richmond Hill and Sudbury:
Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM to 5:00PM

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST

All Locations:
Closed - All official Holidays

QUICK LINKS

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