Careers

Full-Time Sales Representative | Smartcell Communications

Location: Tecumseh, ON (TELUS & Koodo Authorized Dealer)

Are you the person your friends go to for tech advice? Do you thrive on hitting targets and building genuine connections?

Smartcell Communications, Ontario’s largest TELUS/Koodo dealer, is looking for a motivated Inside Sales Representative to join our Tecumseh team. For over 20 years, we’ve been the bridge between our customers and Canada’s fastest 5G network. We don’t just sell phones; we provide the solutions that keep our community connected.

The Role: More Than Just Sales

As an Inside Sales Representative, you are the face of our brand. You’ll help individuals and business owners navigate the world of mobility, high-speed internet, smart home security, and streaming services.

Your Day-to-Day:

• Customer Engagement: Turn “just looking” into long-term loyalty by providing world-class service.
• Growth Mindset: Proactively identify leads and pursue new sales opportunities.
• Relationship Management: Manage accounts and provide ongoing support to your client base.
• Product Expertise: Stay ahead of the curve on the latest TELUS and Koodo innovations.
• Team Collaboration: Work with a high-energy team to smash monthly goals and support local initiatives.

What You Bring to the Table

We’re looking for a closer who cares about the customer experience.

• Experience: A solid track record in sales or customer-facing roles.
• Communication: You’re persuasive, professional, and a great listener.
• Hustle: You thrive in fast-paced environments and love the thrill of a lead chase.
• Tech Savvy: You have a passion for telecommunications (industry experience is a major bonus!).

Why Join Smartcell?

We believe in rewarding hard work and fostering a culture where you actually enjoy coming to work.

• Uncapped Potential: Competitive base pay plus commissions, monthly bonuses, and performance incentives.
• The Perks: Significant employee discounts on the latest tech and services.
• Growth: We prioritize professional development and promote from within.
• Culture: A supportive, “people-first” environment that celebrates your wins.
• Community: Be part of a company that gives back to the neighborhoods we serve.

About Us

With 14 locations across Ontario, Smartcell Communications is dedicated to simplifying the digital world. Our mission is to ensure every customer has access to reliable, high-speed, and affordable communication solutions.

Ready to connect your career to the best network in Canada? Apply now!

Part-Time Sales Representative | Smartcell Communications

Location: Leamington, ON (TELUS & Koodo Authorized Dealer)

Are you the person your friends go to for tech advice? Do you thrive on hitting targets and building genuine connections?

Smartcell Communications, Ontario’s largest TELUS/Koodo dealer, is looking for a motivated Inside Sales Representative to join our Leamington team. For over 20 years, we’ve been the bridge between our customers and Canada’s fastest 5G network. We don’t just sell phones; we provide the solutions that keep our community connected.

The Role: More Than Just Sales

As an Inside Sales Representative, you are the face of our brand. You’ll help individuals and business owners navigate the world of mobility, high-speed internet, smart home security, and streaming services.

Your Day-to-Day:

• Customer Engagement: Turn “just looking” into long-term loyalty by providing world-class service.
• Growth Mindset: Proactively identify leads and pursue new sales opportunities.
• Relationship Management: Manage accounts and provide ongoing support to your client base.
• Product Expertise: Stay ahead of the curve on the latest TELUS and Koodo innovations.
• Team Collaboration: Work with a high-energy team to smash monthly goals and support local initiatives.

What You Bring to the Table

We’re looking for a closer who cares about the customer experience.

• Experience: A solid track record in sales or customer-facing roles.
• Communication: You’re persuasive, professional, and a great listener.
• Hustle: You thrive in fast-paced environments and love the thrill of a lead chase.
• Tech Savvy: You have a passion for telecommunications (industry experience is a major bonus!).

Why Join Smartcell?

We believe in rewarding hard work and fostering a culture where you actually enjoy coming to work.

• Uncapped Potential: Competitive base pay plus commissions, monthly bonuses, and performance incentives.
• The Perks: Significant employee discounts on the latest tech and services.
• Growth: We prioritize professional development and promote from within.
• Culture: A supportive, “people-first” environment that celebrates your wins.
• Community: Be part of a company that gives back to the neighborhoods we serve.

About Us

With 14 locations across Ontario, Smartcell Communications is dedicated to simplifying the digital world. Our mission is to ensure every customer has access to reliable, high-speed, and affordable communication solutions.

Ready to connect your career to the best network in Canada? Apply now!

Account Manager – Mid-Market & Small Business (SMB)

Join the SmartCell / TELUS Business Sales Team!

Location: Windsor, Ontario (in-store and on the road)

Position Type: Full-Time, Sales Specialist

About the Role

Are you a strategic hunter who thrives on autonomy but loves a winning team culture?

SmartCell, a leading TELUS partner, is looking for an Account Manager for Business Solutions. In this role, you will drive sales execution and proactively build relationships within the Small and Medium Business (SMB) sector (companies with 1–150 employees).

You will challenge the status quo, helping businesses accelerate their growth by introducing transformational technology solutions—including wireless, wireline, and Business Connect.

What We Believe (Our Culture)

• We Challenge the Status Quo: We help our customers think differently to accelerate their business.
• We Honor Commitments: To our clients and our communities.
• How We Win Matters: Our success is driven by how we solve problems, deliver value, and communicate.

Your Core Responsibilities

As an SMB Sales Specialist, your day-to-day will be dynamic, requiring rapid shifts in priorities and a strong sense of urgency. You will focus on two key objectives: hunting for new growth and expanding existing accounts.

Key Duties:

• Aggressive Prospecting: Actively hunt and close new B2B opportunities within the SMB space (1–150 employees) via phone, virtual tools, and in-person meetings.
• Solution Selling: Conduct thorough “needs analyses” to deliver tailored wireless, wireline, and Business Connect solutions that align with client business goals.
• Relationship Management: Build long-term trust with C-suite executives and key decision-makers, owning the strategic planning and service delivery.
• Pipeline Hygiene: Maintain an accurate sales funnel, provide timely forecasts, and consistently hit monthly quotas.
• Contract Negotiation: Navigate and finalize contractual agreements in accordance with TELUS policies.

Who You Are (Qualifications):

• B2B Sales Expertise: Proven success in Business-to-Business (B2B) sales.
• Telecom Experience: Successful sales experience specifically within the telecommunications industry.
• The Challenger Mindset: Ability to think strategically, navigate complex client organizations, and manage both short and long-term sales cycles.
• Communication Skills: Exceptional communication skills, seamlessly adapted for both virtual and face-to-face selling.
• Community Minded: An affinity for volunteerism and community involvement.

Great-to-Haves:

• Formal training in solution-selling or customer-centric sales methodologies.

What’s In It For You?

• The backing of TELUS, one of Canada’s leading sales organizations and most recognizable brands.
• A fast-paced, high-performing environment that rewards independent initiative and creativity.
• A culture that genuinely values community impact and team collaboration.

Compensation & Benefits

We believe in rewarding high performance with a comprehensive compensation package that supports both your financial goals and your well-being.

• Uncapped Earning Potential: Competitive base salary plus an aggressive, uncapped commission structure—your earning potential is directly tied to your success.
• Performance Incentives: Monthly and quarterly bonuses, sales incentives, and recognition programs for top performers.
• Comprehensive Health & Wellness: Medical, dental, and vision benefits package.
• Tools for Success: Company-provided smartphone, laptop, and a monthly data/service plan allowance.
• Career Growth: Access to world-class sales training, continuous professional development, and clear pathways for advancement within SmartCell and the TELUS ecosystem.
• Paid Time Off: Generous vacation allowance plus dedicated paid days off for volunteerism and community involvement.

Our Commitment to Diversity: At SmartCell, we are committed to diversity and equitable access to employment opportunities based on ability.

Ready to shape the future of SMB technology? Apply today!

Manager of Retail Operations – Eastern Ontario

Join the SmartCell Retail Team!

Location: Eastern, Ontario (Ottawa, Brockville, Belleville and Kingston)

Position Type: Full-Time, Permanent

About SmartCell Communications

At SmartCell Communications, we connect people to what matters most. As one of Ontario’s leading mobility and telecommunications providers, we pride ourselves on exceptional customer service, cutting-edge solutions, and a dynamic team culture. We are looking for an inspiring leader to elevate our retail performance across Eastern Ontario.

Are you a high-performing sales professional who knows how to inspire a team, smash targets, and lead by example on the retail floor?

SmartCell Communications is seeking a dynamic, results-driven Manager of Retail Operations to oversee our retail locations across Eastern Ontario (Ottawa, Brockville, Belleville, and Kingston). In this role, you will split your time between operational oversight and active, on-the-floor sales coaching. You aren’t just managing from behind a desk—you are leading the charge, jumping into the sales process, and showing your teams exactly what success looks like.

Key Responsibilities

· Drive Sales Performance: Actively work the sales floor alongside your team to model top-tier sales techniques, close deals, and drive revenue growth across the territory.

· Coach & Mentor: Turn retail sales associates into sales superstars through consistent, hands-on coaching, performance feedback, and goal setting.

· Territory Oversight: Monitor KPI performance across the Ottawa, Brockville, Belleville, and Kingston locations, identifying opportunities for growth and implementing strategies to hit regional targets.

· Operational Execution: Handle essential operational duties, including inventory management, ensuring brand merchandising standards are met, and scheduling optimization.

· Team Leadership: Foster a collaborative, high-energy, and customer-first culture across all locations. Assisting in recruitment, onboarding, and training of retail staff.

Qualifications

· Retail Sales Experience (Required): A proven track record of hitting and exceeding sales targets in a retail environment. You know how to sell, and you love doing it.

· Management Experience (Asset): Experience leading a retail team, managing multiple locations, or supervising staff is highly valued.

· Mobility/Telecom Knowledge (Asset): Prior experience in the wireless or telecommunications sector is a major plus.

· Travel Mobility: Must have a valid driver’s license and reliable vehicle, with the flexibility to travel regularly between the designated Eastern Ontario locations.

· Strong Communication: Exceptional interpersonal skills with the ability to motivate diverse teams and build strong customer relationships.

What We Offer

· Competitive base salary of $52,000/year plus performance-driven commissions/incentives/bonuses.

· Comprehensive benefits package.

· Vehicle/travel allowance.

· Opportunities for professional growth and advancement within a rapidly growing company.

· An energetic, supportive, and collaborative team environment.

Ready to shape the future of Retail Operations? Apply today!