Careers

Full Time Sales Representative

Location: Smartcell Communications – TELUS Koodo Authorized Dealer / Kingston

Are you a people person obsessed with delivering world class customer service? Do you thrive in a fast-paced environment where every day is different? Does being part of a high performing team where your contributions are measured and recognized excite you? If so, keep reading!

As a SmartCell team member, you will be responsible for delivering an incredible customer experience by making genuine connections with every customer. We’ll give you the space to innovate and create solutions for them, in a dynamic and flexible way. If you are passionate and believe in making a difference, this job opportunity is for YOU.

In this position, you will work as part of a team to sell a range of wireless products and services from TELUS and Koodo while creating a positive customer experience. SmartCell carries a wide selection of Smartphones, along with Tablets, Smart Watches and a wide range of accessories.

What WE offer YOU:

· Competitive compensation, monthly bonuses, contests and incentives

· Discounts on products and services

· A supportive culture which promotes recognition and feedback

· Opportunities and support for growth and development

· A chance to play an active role in giving back to your community

Qualifications

Do YOU have what it takes?

· Exceptional customer service skills to creating meaningful relationships with our customers

· Contagious positive attitude, leadership and an ability to adapt to everyday changes

· Not afraid of a challenge and a relentless focus on rallying others to achieve goals

YOU are:

· Outgoing, friendly, enthusiastic and sociable

· Focused and committed to creating a meaningful experience with every customer

· A self-starter who is driven to succeed and exceed goals

· Passionate for learning, sharing, and continuously developing

· Creative thinker focused on providing innovative solutions

About SmartCell Communications

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario with locations in Ottawa, Barrie, Belleville, Brockville, Chatham, Kingston, Kitchener, Leamington, London, Nepean, Newmarket, Peterborough, Sarnia, Sudbury, Tecumseh and Windsor. With close to 20 years in business, our clients consider us a trusted source to help them adapt to ever changing technology and communication.

Are you excited? Apply today!

Full Time Client Success Representative

Location: Smartcell Communications – TELUS Koodo Authorized Dealer / Barrie

Are you a people person obsessed with delivering world class customer service? Do you thrive in a fast-paced environment where every day is different? Does being part of a high performing team where your contributions are measured and recognized excite you? If so, keep reading!

SmartCell Communications is looking for a dynamic person to join our team whose overarching goal is to provide a positive customer experience, increase sales capacity while driving critical improvements to our business. We’ll give you the space to innovate and create solutions for our customers, in a dynamic and flexible way. You will work as part of a team to sell a range of wireless products and services from TELUS and Koodo while creating a positive customer experience. We carry a wide selection of Smartphones, along with Tablets, Smart Watches and a wide range of accessories.

What you’ll do

• YOU are a strategic thinker with excellent organizational skills and a knack for capturing and evolving the big picture
• YOU are able to build out the appropriate action plan and taking it across the finish line
• YOU foster positive relationships by being courteous, transparent, and bringing the right players to the table
• YOU assess risk against the needs of the business and use critical thinking to drive positive outcomes
• YOU like to dig to get to the bottom of things and understand what is driving outcomes
• YOU are an eager learner
• YOU understand the importance of a customer centric approach to service
• YOU are a team player, able to work with a variety of teams across the value chain; executive leadership, C-suite
• YOU are comfortable with talking to a customer in a high priority escalation situation
• YOU build strong and effective relationships and communicate professionally and with transparency
• YOU advocate for the customer internally to ensure optimal customer experience
• YOU collaborate and partner with internal teams and team members to drive improvements, solve customer issues in a timely manner
• YOU are curious, ask questions, assess and challenge
• YOU understand and facilitate processes improvement opportunities,
• YOU demonstrate grit and tenacity and you are a hands on learner

What you bring

• Communication Skills: Clear, concise and influential in all aspects of communication to various audiences
• Strong Methodical Approach to Problem Solving: Ability to analyze data to collaborate and problem solve complex customer issues
• A Love for a fast-paced Environment: Comfortable working in a continuously changing, dynamic environment
• Positive Attitude in the Face of Ambiguity: Able to navigate ambiguous situations and identify what actions are required to resolve the issues our customers are facing.
• Customers First Passion: Experience in a customer-facing/operational environment
• 3-5 years of Client Service Experience
• Undergraduate or post-graduate degree
• Post secondary diploma/certification

What we offer YOU

• Competitive compensation, sales commission, monthly bonuses, contests and incentives
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play an active role in giving back to your community

About SmartCell Communications

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario. With Canada’s award-winning 5G network and best customer service, we’re here to make lives easier, safer and healthier through increased speeds, reliability and capacity. From streaming and gaming to smarter homes and peace of mine, SmartCell Communications is set to revolutionize the way Canadian’s work and play.

Are you excited? Apply today!

Full Time Sales Representative

Location: Smartcell Communications – TELUS Koodo Authorized Dealer / London

Are you a people person obsessed with delivering world class customer service? Do you thrive in a fast-paced environment where every day is different? Does being part of a high performing team where your contributions are measured and recognized excite you? If so, keep reading!

As a SmartCell team member, you will be responsible for delivering an incredible customer experience by making genuine connections with every customer. We’ll give you the space to innovate and create solutions for them, in a dynamic and flexible way. If you are passionate and believe in making a difference, this job opportunity is for YOU.

In this position, you will work as part of a team to sell a range of wireless products and services from TELUS and Koodo while creating a positive customer experience. SmartCell carries a wide selection of Smartphones, along with Tablets, Smart Watches and a wide range of accessories.

We are looking for an energetic and organized individual to fulfill a Retail CSR vacancy at our London location. This is a Full Time opportunity for the right individual wanting to be a part of an energetic and fun team while learning and growing in a fast-paced industry.

What WE offer YOU:

· Competitive compensation, monthly bonuses, contests and incentives

· Discounts on products and services

· A supportive culture which promotes recognition and feedback

· Opportunities and support for growth and development

· A chance to play an active role in giving back to your community

Qualifications

Do YOU have what it takes?

· Exceptional customer service skills to creating meaningful relationships with our customers

· Contagious positive attitude, leadership and an ability to adapt to everyday changes

· Not afraid of a challenge and a relentless focus on rallying others to achieve goals

YOU are:

· Outgoing, friendly, enthusiastic and sociable

· Focused and committed to creating a meaningful experience with every customer

· A self-starter who is driven to succeed and exceed goals

· Passionate for learning, sharing, and continuously developing

· Creative thinker focused on providing innovative solutions

About SmartCell Communications

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario with locations in Ottawa, Barrie, Belleville, Brockville, Chatham, Kingston, Kitchener, Leamington, London, Nepean, Newmarket, Peterborough, Sarnia, Sudbury, Tecumseh and Windsor. With close to 20 years in business, our clients consider us a trusted source to help them adapt to ever changing technology and communication.

Are you excited? Apply today!

Full Time Sales Representative

Location: Smartcell Communications – TELUS Koodo Authorized Dealer / Belleville

Do you thrive in a fast-paced, customer and team-centric environment?

Are you a detailed-oriented person with good time-management and organizational skills who loves working on solving problems using creative solutions?

SmartCell Communications is looking for a dynamic person to join our team whose overarching goal is to provide a positive customer experience, increase sales capacity while driving critical improvements to our business. We’ll give you the space to innovate and create solutions for our customers, in a dynamic and flexible way. You will work as part of a team to sell a range of wireless products and services from TELUS and Koodo while creating a positive customer experience. We carry a wide selection of Smartphones, along with Tablets, Smart Watches and a wide range of accessories.

What you’ll do

• YOU are a strategic thinker with excellent organizational skills and a knack for capturing and evolving the big picture
• YOU are able to build out the appropriate action plan and taking it across the finish line
• YOU foster positive relationships by being courteous, transparent, and bringing the right players to the table
• YOU assess risk against the needs of the business and use critical thinking to drive positive outcomes
• YOU like to dig to get to the bottom of things and understand what is driving outcomes
• YOU are an eager learner
• YOU understand the importance of a customer centric approach to service
• YOU are a team player, able to work with a variety of teams across the value chain; executive leadership, C-suite
• YOU are comfortable with talking to a customer in a high priority escalation situation
• YOU build strong and effective relationships and communicate professionally and with transparency
• YOU advocate for the customer internally to ensure optimal customer experience
• YOU collaborate and partner with internal teams and team members to drive improvements, solve customer issues in a timely manner
• YOU are curious, ask questions, assess and challenge
• YOU understand and facilitate processes improvement opportunities,
• YOU demonstrate grit and tenacity and you are a hands on learner

What you bring

• Communication Skills: Clear, concise and influential in all aspects of communication to various audiences
• Strong Methodical Approach to Problem Solving: Ability to analyze data to collaborate and problem solve complex customer issues
• A Love for a fast-paced Environment: Comfortable working in a continuously changing, dynamic environment
• Positive Attitude in the Face of Ambiguity: Able to navigate ambiguous situations and identify what actions are required to resolve the issues our customers are facing.
• Customers First Passion: Experience in a customer-facing/operational environment
• 1-3 years of Client Service Experience
• Undergraduate or post-graduate degree
• Post secondary diploma/certification

What we offer YOU

• Competitive compensation, sales commission, monthly bonuses, contests and incentives
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play an active role in giving back to your community

About SmartCell Communications

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario with locations in Ottawa, Barrie, Belleville, Brockville, Chatham, Kingston, Kitchener, Leamington, London, Nepean, Newmarket, Peterborough, Sarnia, Sudbury, Tecumseh and Windsor. With close to 20 years in business, our clients consider us a trusted source to help them adapt to ever-changing technology and communication.

Are you excited? Apply today!

Full Time Sales Representative

Location: Smartcell Communications – TELUS Koodo Authorized Dealer / Tecumseh

Do you thrive in a fast-paced, customer and team-centric environment?

Are you a detailed-oriented person with good time-management and organizational skills who loves working on solving problems using creative solutions?

SmartCell Communications is looking for a dynamic person to join our team whose overarching goal is to provide a positive customer experience, increase sales capacity while driving critical improvements to our business. We’ll give you the space to innovate and create solutions for our customers, in a dynamic and flexible way. You will work as part of a team to sell a range of wireless products and services from TELUS and Koodo while creating a positive customer experience. We carry a wide selection of Smartphones, along with Tablets, Smart Watches and a wide range of accessories.

What you’ll do

• YOU are a strategic thinker with excellent organizational skills and a knack for capturing and evolving the big picture
• YOU are able to build out the appropriate action plan and taking it across the finish line
• YOU foster positive relationships by being courteous, transparent, and bringing the right players to the table
• YOU assess risk against the needs of the business and use critical thinking to drive positive outcomes
• YOU like to dig to get to the bottom of things and understand what is driving outcomes
• YOU are an eager learner
• YOU understand the importance of a customer centric approach to service
• YOU are a team player, able to work with a variety of teams across the value chain; executive leadership, C-suite
• YOU are comfortable with talking to a customer in a high priority escalation situation
• YOU build strong and effective relationships and communicate professionally and with transparency
• YOU advocate for the customer internally to ensure optimal customer experience
• YOU collaborate and partner with internal teams and team members to drive improvements, solve customer issues in a timely manner
• YOU are curious, ask questions, assess and challenge
• YOU understand and facilitate processes improvement opportunities,
• YOU demonstrate grit and tenacity and you are a hands on learner

What you bring

• Communication Skills: Clear, concise and influential in all aspects of communication to various audiences
• Strong Methodical Approach to Problem Solving: Ability to analyze data to collaborate and problem solve complex customer issues
• A Love for a fast-paced Environment: Comfortable working in a continuously changing, dynamic environment
• Positive Attitude in the Face of Ambiguity: Able to navigate ambiguous situations and identify what actions are required to resolve the issues our customers are facing.
• Customers First Passion: Experience in a customer-facing/operational environment
• 1-3 years of Client Service Experience
• Undergraduate or post-graduate degree
• Post secondary diploma/certification

What we offer YOU

• Competitive compensation, sales commission, monthly bonuses, contests and incentives
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play an active role in giving back to your community

About SmartCell Communications

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario with locations in Ottawa, Barrie, Belleville, Brockville, Chatham, Kingston, Kitchener, Leamington, London, Nepean, Newmarket, Peterborough, Sarnia, Sudbury, Tecumseh and Windsor. With close to 20 years in business, our clients consider us a trusted source to help them adapt to ever-changing technology and communication.

Are you excited? Apply today!