Here We Grow Again


SmartCell Communications has now grown to 17 locations across Ontario with our newest location open in Kitchener.

As the largest TELUS Koodo Authorized Dealer in Ontario, we offer a range of smart solutions that are key to success in numerous industries. These include business mobility, personal employee plans, cloud-based VoIP, SmartHome Security, fleet tracking and real-time mobile expense management software.

Our team now comprises the region’s largest and most experienced Business to Business outbound sales experts. Ready to meet you virtually online, at your business or in-store.

Here we grow again! Contact our team today.
Why choose TELUS?
Why choose SmartCell?

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario. With locations in Ottawa, Barrie, Belleville, Brockville, Burlington, Chatham, Kingston, Kitchener, Leamington, Nepean, Newmarket, Peterborough, Richmond Hill, Sudbury, Tecumseh and Windsor. As an essential service, our doors remain open to the community. Clients are of course welcome to visit us in our stores. We encourage, in every possible instance that visitors schedule their visit to our stores. This allows us to manage and take the appropriate precautions for the number of individuals in our entrance, showroom, and meeting areas. With over 16 years in business, our clients consider us a trusted source to help them adapt to ever changing technology and communication. We offer a range of smart solutions that are key to success in numerous industries. Our team of outbound sales experts can meet you virtually online, at your business or in-store.

SmartCell Supports Wrapped in Courage

November is Woman Abuse Prevention Month. This month and throughout the 16 Days of Activism Against Gender-Based Violence from November 25th- December 10th, we are accepting in-store donations of $2 in support of the Wrapped in Courage campaign and 60 participating violence against women shelters across Ontario. Our team is taking action to end gender-based violence and letting survivors know they are not alone! 

On November 25th, we will be wearing a purple scarf to show our support. The purple scarf is a symbol of the courage it takes a woman to leave her abuser. However, the courage of the woman is not enough. It takes the support of an entire community to end violence against women.

Violence continues to be the greatest gender inequality rights issue for women, girls and gender-diverse individuals. 1 in 3 women will experience gender-based violence in their lifetime and these numbers increase exponentially for black, Indigenous and women of colour. Supports are available across Ontario to provide assistance to survivors of gender-based violence and their children 24 hours a day, 7 days a week.

Join us in our commitment to end #GBV by taking action!

Check out the #WrappedinCourage list of 16 Actions to End Gender-Based Violence and Prevent Femicide:

Find a SmartCell location:

Find an Ontario VAW shelter:

Find an Ontario Sexual Assault Centre:

Request callback to learn more about how SmartCell Supports Wrapped in Courage.

Spirit Day at SmartCell

On October 21st, our SmartCell Team stood up to bullying and wore purple for #SpiritDay.


We accepted donations of $2 in support of GLAAD Spirit Day.

LGBTQ youth disproportionately face bullying and harassment because of their identities. Each year, millions go purple for Spirit Day to support LGBTQ youth in a united stand against bullying. Pledging to “go purple” on Spirit Day is a way for everyone — global and local brands and companies, world leaders, celebrities, neighbors, parents, classmates, and friends — to visibly show solidarity with youth and to take part in the largest, most visible LGBTQ anti-bullying campaign in the world.

learn the facts

  • 70.1%of LGBTQ students
    report being verbally
  • 71%of LGBTQ students report
    hearing homophobic
    remarks from teachers and/
    or school staff because of
    their gender expression.*
  • 53.3%of LGBTQ students did
    not report experiences of
    bullying because they
    doubted an intervention.*
  • 48.7%of LGBTQ students
    have experienced
  • 29%of LGBTQ youth
    have experienced
    homelessness, been kicked
    out, or run away.^
  • 86%of LGBTQ youth said that
    recent politics have
    negatively impacted their

Take the pledge and donate today!

TELUS Small Business Month

October is Small Business Month.

We want to help your business thrive this month. Get amazing offers for owners.

Enjoy amazing offers on smartphones, rate plans, security and more. Improve connectivity and collaboration.

Featured Offer

Work from anywhere, starting from: $105/mo

Bundle an Unlimited for Business Mobility plan and Business Connect Voice Plus, starting from $105/mo.

And the more lines you add, the more you save.



More Limited Time Offers to Claim

Get mobility and a watch or tablet for $90/mo.

Add an Unlimited Access watch or tablet plan to your mobility plan for only $10/month.

iPhone 13 Pro

$0 upfront and annual upgrades with Owner’s Advantage plan. Lowest monthly price with Bring-It-Back.

Plus, up to 6 months of Apple TV+.

Bundle and save $90 on the Samsung Galaxy Watch4 series

Get any Samsung Galaxy smartphone with a Samsung Galaxy Watch starting from $14/mo or save $120 on a Samsung Tab A7 Lite LTE.


Terms and Conditions apply on all offers.

Request a sales callback today!

The Greater Sudbury Cubs announced this week that for every goal a Cub player scores this season, SmartCell Communications will donate $10 to the Elgin Street Mission.

At a press conference earlier this week, Carly Comtois of SmartCell said the $10 figure was chosen because it is also the cost of feeding a single person in a single day.

“Cheering on a new hockey team, which is right down the street from our Sudbury SmartCell location, then every goal that they score we donate $10 – it just made too much sense,” said Comtois, the director of marketing services at SmartCell.

With a hashtag campaign called #OneGoalOneMealOneMission, the three organizations are committed to serving the community. The initiative will play as a part of the Sudbury Cubs Care Program as players will also be joining SmartCell Communications team members in food drives and meal service at the Mission.

SmartCell Communications is a founding partner of the Cubs and chose to partner with the Elgin Street Mission because “they have been on the frontlines with our community’s most vulnerable citizens since 1989,” Comtois said

“The Mission itself does not receive any regular government or city funding, but functions through the generosity of its community partners,” Comtois continued in the press release.

The entire project is supported by Steven Bowser, SmartCell Communications’ CEO, who will fly in from the company’s head office in Ottawa to take part in a ceremonial puck drop.

To learn more about the #OneGoalOneMealOneMission campaign, check out SmartCell’s website here. To donate, visit the Elgin Street Mission’s website here.

SmartCell in Partnership with The Safety Village

On September 18th & 19th SmartCell hosted a “virtual walk-a-thon” fundraiser in partnership with The Safety Village. We are thrilled to announce we raised $1,295 in donations. SmartCell Communications will be sponsoring Virtual Classes of up to 4,000 students during Fire Prevention Week in October.

A big thank you to everyone who participated and donated!

The Safety Village is a not-for-profit community organization recognized as the leader in providing safety and injury-prevention education programs to all residents of Windsor-Essex. Presently, The Safety Village partners with numerous community groups to raise awareness of safety, injury and crime prevention issues. Annually, they provide onsite safety education programs to as many as 10,000 school children with the numbers constantly increasing. Since opening its doors, The Safety Village has provided safety education to more than 87,000 local school children as well as thousands of children and families attending numerous programs and events on and off site.

The Safety Village Mission:
Their mission is to deliver compelling hands-on educational opportunities to help our community–children, youth, adults and seniors–stay safe. Wherever they are and whatever they’re doing.
The Safety Village has a vision to create a community where every person knows how to stay safe and make smart choices.

To make a donation:
To learn more about The Safety Village visit:

Request a callback to learn more.

SmartCell Communications is proud to announce that we have officially become the Founding Partner of the new Sudbury Cubs!

Formerly the Rayside Balfour Canadians, now the Greater Sudbury Cubs, this is a Northern Ontario Jr. Hockey League team that is experienced in community leadership, management and coaching — and with sights set on a championship.

Recently renamed the Cubs and moving from the small confines of Chelmsford Arena on the outskirts of town to the more spacious, fan friendly Countryside Arena in Sudbury which is a slap shot away from our Sudbury SmartCell location.


The Greater Sudbury Cubs will launch their Cubs Care Community program that will see the organization and its players participate in a variety of community programs including: A Front-Line Worker program, Charity Support program, and a Minor Hockey Mentorship program, just to name a few.

FRONT-LINE WORKER TICKET PROGRAM – Hospital staff, PSW’s, education staff, grocery staff will be able to access free tickets through the team’s new website portal that will provide up to 50 complimentary tickets to every Cubs home game.

CHARITY SUPPORT PROGRAM – Team staff and players will offer support to assist local non-profit and charitable organizations including: The ELGIN STREET MISSION – who’s fundraising promotion is featured on our new team website.

MINOR HOCKEY MENTORSHIP PROGRAM – Cubs’ coaches and players assisting volunteer coaches and young players by attending on-ice team practices. Specific plans have been made with a number of local associations including: Nickel City Minor Hockey, Sudbury Minor Hockey, Sudbury Playground Minor Hockey and Copper Cliff Minor Hockey.

NEW TEAM MASCOT IN THE WORKS – The Cubs will be staging a “Name the Mascot” contest with local schools to allow the youth of the community to submit their vote for the naming of the new team mascot.

SELECT CUBS HOME GAMES TO BE TELEVISED – The GREATER SUDBURY CUBS will offer a number of home games televised live on the Eastlink TV Community Network.

Bear Witness to the new gold standard of NOJHL Hockey
We Are Family! We are the Cubs!
Check out the HYPE VIDEO here!

TELUS #FriendlyFuture Days

Help us make the future friendly 

Join us and help care for the well-being of kids and communities today to help create a friendly future for tomorrow.

Join us during #FutureFriendlyDays and help give back.

Here are six ways you can participate. 

1. Donate your change 

At TELUS, we believe that when we are All Connected for Good, we build stronger, healthier communities and help the most vulnerable among us.   

That’s why we are enabling our customers to join us in giving back to the community. Through the Donate the Change program, customers can round up their monthly bill and donate 100% of the difference to the TELUS Friendly Future Foundation to support public health initiatives across Canada 

2. Donate your pre loved devices

Donate your old phones or tablets at a TELUS store and we’ll give them to someone in need or responsibly recycle them. 

3. Donate your TELUS rewards

Give some or all of the points you earn on your monthly bill to the TELUS Friendly Future Foundation and help build brighter futures for youth. You’re already earning points for being a valued customer 

4. Donate online

Your donation will help over 2 million youth and other vulnerable populations annually in communities across Canada through the support of local charities.  

Select an amount you would like to donate or use the field below to enter a custom amount. We provide a tax receipt for donations over $20.

5. Donate when you purchase

Give back to local kids and communities in need at your nearest TELUS store – at the till or by purchasing a Friendly Future tagged product. All donations raised in-store will be donated to the TELUS Friendly Future Foundation in support of your local BGC (formerly Boys and Girls Club of Canada) chapter.

  • Buy a Samsung S20 FE and Samsung will give $5 to the TELUS Friendly Future Foundation to support BGC chapters across Canada

  • Buy any Belkin product and Belkin will give $1 to your local BGC chapter

6. Donate your time

It’s easy to give back to our communities year-round. Through safe and virtual giving activities, we can all do our part to make a friendlier future for all. Here are some ideas to inspire you!

TELUS Friendly Future Foundation

Together, we are building brighter futures for youth through the power of technology.

Your donation will support local charities that offer health or education programs that help at-risk youth thrive in a digital world. Thank you!

Learn more here!


You’re not alone. We’re here to help.

It’s now easier than ever to take control of your mental health. Meet with a counsellor right on your phone – and start feeling better today.

Need Emergency Care?

Crisis text line: 741-741

Suicide prevention Lifeline: 1-833-456-4566

Emergencies: 911

You can Video chat with a counsellor

TELUS offers simple, direct access to caring mental health professionals.

How to Book a Video Appointment

Step 1

Download the TELUS Health MyCare app and register your free account.

Step 2

Click “Book appointment” and select a counsellor.

Step 3

Schedule a video appointment. Sessions are $120 and 50 minutes in length, often covered by extended health insurance.

Here are some of the mental health issues our counsellors can help with


  • Feeling nervous, restless or tense
  • Excessive worry or ruminating thoughts
  • Increased heart rate
  • Rapid breathing
  • Sleeplessness, feeling tired
  • Difficulty focusing or feeling distracted
  • Stomach Aches
  • Avoidance


  • Feelings of sadness, emptiness, hopelessness
  • Tiredness
  • Irritability or angry outbursts
  • Sleep disturbance
  • Loss of appetite
  • Anxiousness
  • Slowed thinking or trouble thinking
  • Feeling worthless, fixating on things from the past
  • Thoughts of suicide
  • Unexplained physical aches and pains



  • Trouble keeping a normal routine
  • Feeling depressed or sad
  • Feeling like life isn’t worth living
  • Thoughts of self-harm
  • Blaming self
  • Emotional pain or feeling overwhelmed
  • Anger
  • Disbelief or numbed feelings


  • Muscle tension
  • Body pain or stomach aches
  • High blood pressure
  • Trouble sleeping
  • Racing thoughts, difficulty concentrating
  • Feeling worry or overwhelmed
  • Problems with memory or concentration, scattered thoughts
  • Lack of motivation

Substance Use

  • More than 10 standards drinks/week for women or 15 drinks for men
  • Intense urges to use the substance
  • Feelings of withdrawal
  • Spending money you don’t have to get the substance
  • Neglecting responsibilities
  • Obsessive thinking about using the substance
  • Risky behaviours
  • Continued use despite consequences
  • Failing to reduce or stop when a commitment is made to do so

Eating Disorder

  • Restricting calories out of fear of gaining weight
  • Periods of binge eating, sometimes also with purging
  • Struggle to eat in front of others
  • Rituals based around eating that are about control
  • Losing or gaining weight rapidly
  • Body dysmorphia
  • Obsessive dieting
  • Lack of adequate nutrition that can lead to stomach pain, cramps, or acid reflux
  • Struggling to stay warm even when it is not cold out

You can learn more here.

Have a question or ready to order? Talk to a sales expert for collaboration.

Follow us on:


Ottawa (Head Office), Barrie, Kitchener and Newmarket:
Monday - Friday 8:30AM - 5:00PM EST

Belleville, Kingston, Kitchener and Nepean:
Monday - Friday 9:00AM - 5:00PM EST

Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM to 5:00PM

Burlington, Peterborough, Richmond Hill and Sudbury:
Monday - Friday 10:00AM - 6:00PM EST

Chatham and Windsor Walker Road:
Monday - Friday 9:00AM - 5:30PM EST

Leamington and Tecumseh:
Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST
Saturday 9:00AM - 4:00PM EST

All Locations:
Closed - All official Holidays



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