Partnership and Associations discount is an exclusive TELUS program that offers discounts to eligible members and clients. Eligible members can receive 10% off Peace of Mind and Simple Share plans.


  • Offer valid for 24 months from activation date
  • Customer must be a registered business to be eligible (GST/HST number, registered, or incorporated)
  • Offer only available on Business Regular and Business Personal accounts. Not available for Consumer or corporate accounts.
  • Available on both activations and renewals. Available on BYOD for new activations.
  • In-market hardware credits and port credits are stackable (based on region)
  • Multi-line discounts are stackable (based on region).
  • 10% discount will be applied before the multi-line discount.
  • Must be redeemed at TELUS Corporate Stores, Authorized Dealer locations, or internal sales teams. Offer is not available in national retail.
  • Mid-contract changes are not allowed. Offer must be applied at activation or renewal.
  • Available to both primary and secondary subscribers if they both have a unique validation code. To get access to more validation codes, the customer must request them in the email that they were sent.
  • Offer cannot be combined with other code-based offers.
  • TELUS reserves the right to withdraw or modify this offer at any time.
  • 10% discount only applies to rate plan and excludes data add-ons or features.

Interested and want to see if you’re eligible for the partnership and associations discount? Fill out your information here.

Don’t see your company listed? Email us at to see if you qualify!

Why choose TELUS? Our amazing service, amazing people and world-class networks, for starters. But that’s not all. We’re also helping improve lives and communities across Canada by ensuring equal access to technology, promoting its responsible use, and putting it to work for good. When you choose TELUS, you’re All Connected for Good. At TELUS, we don’t just promise a first-rate customer experience. We deliver it, constantly improving  by listening to you. Find out what sets us apart at

SmartCell Update on COVID-19



SmartCell update on COVID-19.

As the situation around the COVID-19 (coronavirus) continues to evolve, and the World Health Organization has declared the outbreak a pandemic, we are reaching out to let you know that SmartCell has been closely monitoring the situation, and to share details about how our team is responding and continuing to support your business.

Effective immediately and until further notice, our Ottawa, Barrie and Newmarket locations will no longer be offering in-store pickup. All orders will be shipped via Purolator. Service repairs and orders at our Ottawa location will now be by appointment only. Appointments can be booked through or by requesting a call back here.

Thank you for your continued support as we work through these challenges together. You have our commitment that we will share up-to-date information as it becomes available. As the situation unfolds, our clients’ and employees’ safety and security will be paramount.

SmartCell will continue to update on COVID-19. For more information on COVID-19 please reference the World Health Organization.

TELUS donates $1 million to 70 charities in greater Quebec City to support youth with technology-focused health and education projects

TELUS donates $1 million to support youth with tech-focused health and education projects. TELUS partners with local charities to build strong communities and help youth in the greatest need so everyone has an equal chance to succeed. 

Image result for TELUS the most giving company in the workd

Quebec City, Quebec – Today, TELUS and the TELUS Friendly Future Foundation revealed the details of a donation of nearly a million dollars to some 70 charities in the Greater Quebec City area. This was announced during the 12th edition of the TELUS Celebration of Giving in Quebec City, an annual event that rewards the exemplary work of volunteers and professionals who are committed to build a brighter future for underprivileged kids through technology, health and educational programs so they can learn, grow, and reach their full potential.

“Each year, I am deeply inspired by our local charities which work tirelessly to enrich the lives of young people in our area,” says Martin Cousineau, President and CEO of the Lobe clinic network, and president of the TELUS Community Board in Quebec City. “It is a great privilege for me to sit on the TELUS Community Board as it brings the most promising ideas to life, giving organizations the tools they need to get their ambitious projects up and running. This year, we encouraged youth to take a stand against violence in sport through virtual reality, young people living with a disability learned to express themselves through adapted art workshops, and we enhanced the community services offered to vulnerable families in the streets of the Beauce region after last spring’s floods.”

Dozens of representatives attending the TELUS Celebration of Giving took part in a seminar on the state of philanthropy in Quebec, presented by experts from Générosité 360. TELUS also celebrated the community engagement of Mathis Pelletier and Eldin Yinela Araujo Reyes, who received the Prix Jeune philanthrope TELUS, an award that encourages young philanthropists to become positive leaders. Mathis and Yinela each received $1,000, including $750 that will be donated to the charities of their choice: Fondation Sourdine and Motivaction Jeunesse.

The million-dollar donation announced today comes from the TELUS Friendly Future Foundation, the TELUS Community Board in Quebec City, contributions from active and retired team members, as well as corporate donations and sponsorships. Since its creation eight years ago, the TELUS Community Board in Quebec City has given more than $4.5 million to support nearly 600 youth health and education projects in the Quebec City, Chaudière-Appalaches, Saguenay–Lac-Saint-Jean, Centre-du-Québec, and Estrie regions. The Board is supported by the TELUS Friendly Future Foundation, which helps more than two million young people across Canada each year.

These are a few examples of projects supported this year by the TELUS Community Board in Quebec City:

  • A program that uses virtual reality to heighten young people’s awareness of violence in sport with Corporation SPORTSQUÉBEC
  • Launch of a theatre and dance performance with the Entr’actes organization, which places youths living with disabilities at the heart of the creative process
  • Art and technology workshops offered by Laura Lémerveil and adapted for children living with a physical and/or intellectual disability
  • Workshops given by the Le code des filles organization to introduce high school girls to information technology through 3D printing
  • Homework assistance and literacy programs for children, parents and educators with Maison de la Famille de Lotbinière, a parenting support agency
  • Enhanced street social work programs for teens and families in the Beauce region with the Maison des jeunes L’Utopie after last spring’s floods
  • Activities offered by Motivaction Jeunesse for young girls and new immigrants to encourage perseverance and build self-confidence
  • Launch of a contest between schools to mobilize students to do a major cleaning of their schoolyard through the PurNat organization
  • Participation of vulnerable young women and gender-queer youth at the Quebec City YMCA enabling them to develop new skills and positive leadership

About TELUSTELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications and information technology company with $14.6 billion in annual revenue and 14.5 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. We leverage our global-leading technology to enable remarkable human outcomes. Our long-standing commitment to putting customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. TELUS Health is Canada’s largest health care IT provider, and TELUS International delivers the most innovative business process solutions to some of the world’s most established brands.

Driven by our passionate social purpose to connect all Canadians for good, our deeply meaningful and enduring philosophy to give where we live has inspired our team members and retirees to contribute more than $700 million and 1.3 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world.

TELUS donates $1 million to support youth with tech-focused health and education projects.

For more information about TELUS, please visit, follow @TELUSNews on Twitter and @Darren_Entwistle on Instagram. Or Request a callback

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TELUS network in Canada beats fastest country in the world

 TELUS’ record-breaking download speeds at 75 Mbps,handily beat South Korea’s national average download speeds at 58.7 Mbps. 

Canada places second in global ranking for wireless speed, behind only South Korea.

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TELUS beats fastest country in the world.


TELUS announced today that it has been recognized as the best network in Canada for 4G Availability, Video Experience, Download Speed Experience, Latency Experience, and Upload Speed Experience in Opensignal’s Canada: Mobile Network Experience Report¹ , in addition to earning 2019 Fastest Mobile Network and Best Mobile Coverage Speedtest Awards in Canada from Seattle-based Ookla® for Q3-Q4 2019.

“Our achievements from Opensignal and Ookla recognize TELUS’ network superiority within Canada and around the globe. This reinforces the value of our continued capital investments in broadband wireless and fibre technologies, which are increasingly critical as we evolve toward a 5G world,” said Darren Entwistle, President and CEO, TELUS.

Canada as a country placed second in UK-based Opensignal’s global ranking of national average download speeds of all countries in the world, behind only South Korea, with a slight difference: 58.7 Mbps and 55.4 Mbps, . It is notable that South Korea is 1/100th the size of Canada. Moreover, previous analysis by Opensignal has shown that if rural Canada were a country, it would rank 12th in the world for download speed². This would have rural Canada being faster than every urban market in the United States.

“Bravo to the movie, Parasite, on winning the Oscar for best picture, but the award for best wireless performance in the world goes to TELUS’ record-breaking 4G network speeds at 75 Mbps, beating South Korea’s 5G national average download speeds of 58.7 Mbps,” continued Entwistle. “Just imagine what will happen in Canada when we launch 5G. Go Canada go!”

Since 2000, TELUS has invested more than $181 billion in network infrastructure and spectrum to enhance the coverage, speed and reliability of its world-class network and connect customers from coast to coast. TELUS has committed to invest a further $40 billion over the next three years in critical technology components to support the roll out of 5G networks which will enhance innovation and help drive digital development across industries in a new age of hyper-connectedness.


TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications and information technology company with $14.7 billion in annual revenue and 15.2 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. We leverage our global-leading technology to enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business. This makes us a distinct leader in customer service excellence and loyalty. TELUS Health is Canada’s largest healthcare IT provider, and TELUS International delivers the most innovative business process solutions to some of the world’s most established brands.

Driven by our passionate social purpose to connect all Canadians for good, our deeply meaningful and enduring philosophy to give where we live has inspired our team members and retirees to contribute more than $700 million and 1.3 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world.

For more information about TELUS, please visit, follow us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.

For more information, please Request a callback


The New Samsung Galaxy S20 5G

Introducing the new Galaxy S20 5G. Available in 128GB or 512GB. 

Discover the new generation of Galaxy phones with the Galaxy S20 5G on Canada’s largest network.


Go from back row to on stage with the groundbreaking 100x Space Zoom. Get closer and capture hi-res images, no matter where you’re standing.

Make every low light shot a highlight. Low light or no light, capture pro-grade video and vivid photos without flash using Bright Night mode.

Infinity-O display. An uninterrupted, cinematic experience with a virtually bezel-less screen.

Smooth, stable shots, even in low light. Super Steady gives you smooth videos, even when your adventures are a little bumpy.

5G-capable for peak performance. Experience the first 5G-capable device in Canada. 5G is the ‘fifth generation’ of cellular network technology or mobile internet. Its increased speeds, reliability and capacity will make our lives easier, changing the way we live and work by fostering amazing innovation and new technology while bridging digital divides.

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Pre-order the Galaxy S20+/ S20 Ultra 5G* and get bonus Galaxy Buds+ with purchase! Talk to your account manager today or place your Pre-Order online here —>
You can also Request a callback. This offer is valid until March 5, 2020.


New Store in Burlington!



SmartCell Communications Opens New Store in Burlington
Introduces New TELUS/Koodo Design Concept

OTTAWA, February 5, 2019.

SmartCell Communications has announced their decision today to officially enter
the TELUS/Koodo consumer market in Burlington. TELUS/Koodo Mobility
connects Canadians with the hottest smartphones, internet, tablets and
affordable plans on Canada’s fastest network. We don’t just promise a first-rate
customer experience. We deliver it, constantly improving by listening to you. We
back up our amazing service with world-class networks and cutting-edge
technology, assuring you peace of mind. When you choose TELUS, you’re
choosing the fastest mobile network with the best coverage, according to Ookla,
that was also awarded the 2019 J.D. Power award for #1 Network Quality
Performance in Canada. So whether you’re into gaming, streaming or exploring
the outdoors, our networks can handle whatever you throw at them.

SmartCell Communications, founded in 2004, has been serving small and medium
businesses throughout Canada, becoming the #1 provider of exclusive TELUS
Discount Programs for Corporate Employees for the nation’s largest employers.
With locations in Ottawa, Peterborough, Newmarket, Barrie and now Burlington,
our outbound sales and service representatives accommodate, facilitate and
deliver on all facets of Canadian’s wireless personal needs and business demands.
Steven Bowser, CEO and Dealer Principal of SmartCell Communications, also
commented “There’s no doubt that our smartphones are a central part of our lives
and how we’re using them changes almost daily – from listening to tunes, to
tracking our fitness to monitoring our home – our devices can really enrich our
lives. With our new TELUS/Koodo store we’ve created a playground where
customers can touch, test and play with specially curated products that help
enhance their digitally connected life.”

SmartCell Communications is an authorized TELUS dealership provider in Ottawa.
It has been solely focused on mobilizing organizations since 2004. Since its
inception, SmartCell Communications business and service offering have evolved
to meet the unique demands of the dynamic and maturing telecommunications
market. This new venture will see the opening of a new TELUS/Koodo design
concept. The goal was to shift consumer mindsets and behaviours from a needs-
based transaction to an active, dialogue-based engagement creating an evolution
of the retail shopping journey.
To be the leading managed mobility service provider, SmartCell Communications
has made customer service the central element to everything that it does.

Contact info:
Name: Greg Purdy
Organization: SmartCell Communications
Address: 424 Catherine Street, Ottawa, ON K1R 5T8
Phone: 613.565.5757

See all locations here. Request a callback for more information.


Helping youth achieve independence

For youth leaving foster care, their phone can be their lifeline, helping them build credit, search for somewhere to live, find education and job opportunities, and stay in touch with friends and vital support networks.

A collaboration between TELUS and Children’s Aid Foundation of Canada (CAFC) and select Centre de Jeunesse Foundations, Mobility for GoodTM helps these kids  achieve independence by providing them with a free phone and a $0 plan, including 3 GB of data for two years.

Program Highlights:
– Providing access to a refurbished smartphone at no cost
– $0 per month smartphone plan (including applicable taxes) for two years
– Unlimited Canada-wide talk and text
– 3GB of data per month
– Digital literacy support available at any  TELUS Learning Centre
TELUS Wise® training and tools to participate safely in our digital world
Are you eligible?

Do you have lived experience in the child welfare system and are under 26 and over the age of majority in your province? If so, you are eligible for Mobility for Good.

Apply for a free phone

If you are in Quebec, visit the Centre de Jeunesse Foundations (CJF) of Bas-St-Laurent, Chaudière-Appalaches, Québec City and Montréal or talk to your social worker about the program.

Finding real connections in a digital world

Every year over two thousand youth transition out of Canada’s child welfare system. Many, like Brittany Milla, struggle to adjust to independent life without the support of permanent families.

CI - How we give - Cause campaigns - Mobility for Good - Brittany's story
Check out TELUS| Mobility For Good for more information on how TELUS is helping youth achieve independence:
Who to contact:
If you have any questions about the Mobility for Good program please contact or Request a callback here.

Tech Tuesday with Happy Plugs!

Happy Tech Tuesday with Happy Plugs! The Air1 Happy Plugs earbuds combine design and performance with a Bluetooth 5.0 connection. You can experience up to 14 hours of playtime. Whether on-the-go, on a call, or hitting the gym, Happy Plugs Air 1 are designed to fit comfortably in your ears for hours of wire-free use. They also offer 14 different touch commands to manage volume, control your music, access Siri and Google Assistant, and more. What more could you want for wireless headphones!


Dual Microphones
Sweat Resistant
Siri/Google Assistant
High Quality Audio
Silicone Sleeves
14 Touch Commands
Android & IOS Compatible


Bluetooth Version: 5.0
Total Playtime: 14h
Standby Time: 90h
Battery for headphones: 30mAh
Battery for Charge Case: 400mAh
Driver Unit: 12mm
Sensitivity: 95dB ± 3dB
Frequency Response: 20-20k Hz
Impedance: 16Ω
Size for Charge Case: 51x63x20mm
Weight for Headphones: 3.75g
Weight for Charge Case: 35g


2 x Air 1 Headphones
Charge & Storage Case
2 x Silicon Sleeves
Micro-USB Cable
Manual & Warranty Information

Shop online now and save 30% with us.

Looking for more information? Request a callback here.

This was Tech Tuesday with Happy Plugs! See you next week for another edition of Tech Tuesday with Hannah.

Wednesday Wisdom!

Welcome to the first edition of Wednesday Wisdom at SmartCell. Every Wednesday we will be providing you with insights into the telecommunication industry.

On this week’s edition…

Have you noticed your cell phone battery life slowly deteriorating over time? Join Adam, the Service & Repair Technical Manager, as he discusses the importance of batteries in cellphones. He could have a solution for you!

At SmartCell, we specialize in servicing and repairing mobile phones on both the consumer retail and business wholesale levels for our corporate clients. Our professionally trained technicians will repair your mobile phone on-site and fix the issue.

Whether you spilled water on your device, accidentally dropped your phone, or your phone stopped working we can help.

Dead battery? Jammed charging port? Unreliable headphone jack? We will find a fast and effective solution.

We provide immediate diagnosis and a personalized quote for your mobile phone issues. Successful repairs come with a lifetime warranty, excluding physical damages, for any defects or poor cosmetic manufacturing. We are offering repairs on all Apple iPhones, Samsung devices, LG series and Huawei devices. Prices will vary depending on service level required.

Please contact our service department at for inquiries. Or  request a callback to learn more about TELUS today.

See you next week for another edition of Wednesday Wisdom at Smartcell!


Mobile healthcare technology in action. 235,000 Canadians experience homelessness each year, often while facing complex mental health and addiction issues. Many cannot easily access traditional medical care, yet urgently need help, especially with the unprecedented opioid crisis fueling an exponential rise in emergency room visits.

Our Health for Good️program funds TELUS Mobile Health Clinics, powered by TELUS Health technology, that improve the way health practitioners deliver care for the most vulnerable among us, respecting their privacy and dignity while reminding them that they are not alone. Because a friendlier future for all begins with a single act of kindness.

Telus has committed $1 million over five years to pay for the van and equipment, and to help staff it. The partnership includes Ottawa Inner City Health, Ottawa Public Health, The Royal and both the Sandy Hill and Somerset West Community Health Centres.

Where we operate

Together with our local community health partners listed below, we offer an effective model of primary care outreach that is addressing specific needs within each community. In 2020, we plan to expand the program from coast to coast.



City of Ottawa in winter


Ottawa Inner City Health

Royal Ottawa Hospital

Sandy Hill

Somerset West

Ottawa Public Health

Montreal downtown reflected on water


Doctors of the World

H4G Calgary


The Alex

H4G Vancouver


Vancouver Coastal Health

H4G Victoria


Doctors of the World


Waterloo Region

Sanguen Health Centre


“The Van has helped me and a lot of other people in ways you can’t imagine. They were there in case I needed to talk to someone. They are always there. Thank you.”


“The Van saved my life by giving me hope and courage at a time when I needed it most.”


“I like that they talk to us like human beings. They are generous, and give us what we need. They support me all the time.”


White flower

Health for Good is bringing compassion to our streets

We believe that every Canadian should have access to mobile healthcare technology when and where they need it, regardless of their socio-economic status. That’s why we are committing $8 million to expand our TELUS Health for Good program to communities from coast to coast, with a goal of enabling 20K patient interactions per year.

Learn how TELUS Health is helping empower Canadians everywhere to live healthier, happier lives.

Contact your account manager today, or request a callback to learn more about TELUS today.

Have a question or ready to order? Talk to a sales expert for collaboration.

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Closed Saturday and Sunday
All Official Holidays



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