TELUS Health MyCare

Get healthcare from home.

TELUS Health MyCare, formerly Babylon by TELUS Health, lets you see a doctor*, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.

If you’re an existing customer, rest assured: the transition is seamless and no action is required.

*Doctor consultations for Ontario residents are covered under the Ontario Health Insurance Plan (OHIP).


Healthcare in your hands

  • See a medical professional on a video-appointment, even on evenings and weekends.

Get a prescription or referral

  • After your consultation, receive prescriptions and referrals directly through the app.

Check your symptoms

  • Our Symptom Checker asks you questions about your symptoms to suggest possible courses of action.

Digitally monitor your health

  • With our Healthcheck and Monitor features, get practical insights about your physical and mental health to make positive lifestyle changes.

Our team of experienced doctors

  • Appointments are available in English, French, Mandarin, Persian (Farsi) and Punjabi.


You can learn more here.


For medical emergencies, please call 911. 

Have a question or ready to order? Talk to a sales expert for collaboration.

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Ottawa (Head Office), Barrie, Newmarket and Sarnia:
Monday - Friday 8:30AM - 5:00PM EST

Belleville, Kingston, Kitchener, Nepean and London:
Monday - Friday 9:00AM - 5:00PM EST

Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM - 4:00PM

Monday - Friday 10:00AM - 6:00PM EST

Sudbury and Windsor Walker Road:
Monday - Friday 9:30AM - 6:00PM EST

Monday - Friday 9:00AM - 5:30PM EST
Saturday & Sunday - Closed

Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Monday - Friday 9:30AM - 5:30PM EST

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST
Saturday 9:00AM - 4:00PM EST

All Locations:
Closed - All official Holidays



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