Why Choose Happy?

The Tab

Never overpay for your phone again.

We keep the price of your phone separate from your rate plan.

So when you settle up, your bill actually goes down.

 

 

 

 

 

 

 

 

Shock-Free® Data

Pause your data, so you’ll never get an unexpected overage.

With Shock-Free® Data you are in total control of your data usage.

And the best part is, it’s included on all plans.

 

 

 

 

 

 

 

Our Network

We run on Canada’s largest 4G LTE coast-to-coast network.

It literally doesn’t get better than this!

 

 

 

 

 

 

 

No Fixed-Term Contracts

Our contract? We’re nice, You stay.

We have no fixed-term contracts. That means you can change your plan whenever you want, without charges.

 

 

 

 

 

 

 

 

Koodo Plans are available at both our Peterborough and Burlington locations.

Shop in-store today!

motorola edge+

Finish your work quickly with the world’s fastest mobile processor. Get your motorola edge+ for $0 upfront plus taxes and experience it on Canada’s largest network.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

108 MP camera – largest sensor ever on a phone.

Capture everything in the highest resolution ever on a triple camera system with optical zoom, Macro Vision, an ultra-wide lens, and 6K video recording.

 

 

 

 

Ultra-fast processor built for 5G speeds.                                                 

The edge⁺ is equipped with the world’s fastest mobile processor for amazing 5G performance.

It also features 12GB of RAM and 256 GB of storage space.

 

 

 

Immersive 6.7” Endless Edge OLED display.

Enjoy a large display that wraps 90 degrees around both sides. See a billion shades of colour on the HDR10+ screen and scroll smoothly with a 90Hz refresh rate.

 

 

 

 

Loudest audio output ever on the industry’s most powerful speakers.

Bring your movies and music to life with professionally tuned, award-winning sound that delivers deeper bass and crisp, clean vocals – even at the highest volume. 

TELUS dealers continue to find innovative and impactful ways of giving back to their communities during the COVID-19 pandemic. Dealers have been quick to respond to the critical needs their communities are facing stemming from a lack of connectivity as well as the mental health challenges of self-isolation.

We’re proud to share a few more examples of how our Dealers are helping their communities get access to technology, ensuring they stay in touch with their family and friends.

 

 

Smartcell is keeping their community connected through partnerships with Pinecrest-Queensway Community Health Centre & the Royal Ottawa Foundation for Mental Health

Smartcell recently donated 10 phones to Centre de santé communautaire Pinecrest-Queensway Community Health Centre. The centre is running an outreach program to provide phone access to isolated, low income, vulnerable people during COVID-19.

The people participating in this program do not have communication options available to them including phone, internet or access to services for mental health, housing, food and emergency services. The program aims to give them ways to connect in order to address their basic needs as well as ways to connect with others.

In addition, Smartcell provided 16 phones to the Royal Ottawa Foundation for Mental Health.

With mental health programs and services now cancelled or limited, this is undoubtedly a difficult time for inpatients who are separated from their loved ones.

With these phones, clients can receive their much-need mental health services and support, and stay virtually connected to their loved ones.

 

 

 

 

 

 

 

 

 

 

 

Thanks once again to our Dealer teams for your leadership and prioritization of giving back to your communities during this unprecedented time.

#StayGivingChallenge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To our valued customers,
Giving Tuesday is a day to celebrate our collective commitment to giving back and to volunteer even more to support our local communities! Since 2000, our TELUS family has contributed $1.3 billion – including 1.4 million days of volunteerism – to charitable endeavours and not-for-profit organisations… more than any other company in the world!
During these extraordinary times, it is more important than ever to mobilise our collective efforts to make a meaningful difference. In this spirit, we are supporting Canadians taking action with us to volunteer virtually throughout the month of May! Join the TELUS #StayGiving Challenge, choose your favourite volunteer activity here and use the #StayGiving hashtag in social media to showcase your giving.
One way you can participate is by sewing masks – it is a kind and thoughtful act of selflessness to help keep our families, our neighbours and our communities safe. We are striving to create 100,000 masks and invite you to join us. Click here to learn how you can sew your own customised mask.
Giving back to our communities and supporting our fellow citizens is what defines our culture at TELUS. Over the past 15 years, through our annual TELUS Days of Giving, 250,000 TELUS volunteers have joined together to make a powerful impact in communities around the world, particularly for the most vulnerable in our societies. Now in 2020, we will continue this long-standing legacy and invite you to take action with us in virtual acts of giving. Our TELUS team members and retirees are already sewing masks and gowns for frontline workers, delivering food and comfort kits to local food banks and families in-need, donating blood to ensure ample supply, supporting crisis hotlines, conducting virtual phone check-ins with lonely seniors and so much more!
To help answer the challenges resulting from the current health emergency, our team has committed $100 million to support Canadians through the COVID-19 crisis, including donating more than 10,000 free mobile devices and rate plans to thousands of organisations across the country, enabling hospitalised patients, isolated seniors and vulnerable Canadians to stay connected. Thanks to the passionate dedication of our team members, including our retirees and community partners, TELUS has been recognised on a global basis, earning a 1st place ranking in the U.K.-based DidTheyHelp.com crowd-sourced Heroes Leaderboard. This authentic, unsolicited recognition truly exemplifies our team’s unwavering commitment to help those who need our support the most.
As part of our TELUS family, please join our TELUS #StayGiving Challenge and virtually volunteer with us. Let’s get through this together.
Stay safe, stay connected and stay giving,
Darren Entwistle
President and CEO
Member of the the TELUS team

ADT by TELUS SmartHome Security Limited time offer

Get the first 3 months for $0, with free installation.

Check on deliveries and even unlock your front door for the courier – all from your phone with free installation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Easy installation, guided by our experts

All installations will now be guided remotely from outside your home, using proven new tools and methods.

 

 

 

 

 

 

 

 

 

 

 


Learn about our top smart home security products

Have a question or ready to order? Talk to a sales expert for collaboration.

The annual J.D. Power 2020 Canada Wireless Network Quality Study has been released, with both TELUS and Rogers taking top accolades.

According to J.D. Power, their annual study says it “highlights the impact network quality (or lack of) has on long-standing customers and their loyalty to the wireless provider.” The company says network quality is the top reason for a customer’s decision to switch carriers, while 91% of Canadians noted wireless data speeds are as expected or higher than expected.

For the 2020 study, J.D. Power says wireless networks are performing at similar levels to 2019, in regards to the problems per 100 connections (PP100) metric, which cites the number of issues by customers. 2020 saw this number at 9 problems per 100 connections, again.

“In our current state of self-isolation, telecommuting and an exponential rise in the use of streaming service —from video conferencing to movies—are stretching network infrastructures to unprecedented levels,” said Adrian Chung, director of the technology, media & telecom practice at J.D. Power Canada, in an issued statement to iPhone in Canada.

Here are the results from the J.D. Power 2020 Canada Wireless Network Quality Study based on regions:

East Region (NB, NL, NS, PEI, QC) winner: TELUS with 6 PP100

Ontario winner: TELUS and Rogers tied for first with 8 PP100

West Region (AB, BC, MB, NT, NU, SK, YT): Rogers with 9 PP100

The chart below for the East region shows TELUS with the fewest problems per connections, followed by Rogers and Videotron tied in second at 8 PP100:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Ontario chart shows Rogers and TELUS tied with 8 PP100, followed by Bell at 10 PP100 and Freedom Mobile at 14 PP100, as the latter two wireless carriers are below the region average of 9 PP100:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out west, Rogers eeks out the win with 9 PP100, followed closely by Bell, SaskTel and TELUS tied for second at 10 PP100, then Freedom at 11 PP100 and Bell MTS in last at 12 PP100:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Many consumers are able to take advantage of home Wi-Fi for now but the demand for reliable wireless connectivity will continue in the future and carriers should be mindful of network performance being a key contributor to strengthening customer loyalty and defining value,” added Chung.

J.D. Power says its study was conducted online in English and French, based on 14,335 responses taken from February-March 2020.

https://www.iphoneincanada.ca/carriers/TELUS-east-rogers-west-wireless-network-quality-study/

Samsung Galaxy XCover Pro

Samsung Galaxy XCover Pro

 

 

 

 

 

 

 

Built to keep you connected in extreme environments.

The Galaxy XCover Pro works in extreme temperatures and pressures with a military-grade MIL STD 810G rating. It’s also IP68 water and dust resistant.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Designed to work with gloves, even in the rain.

The 6.3” edge-to-edge Gorilla Glass 5 display works with all kinds of gloves thanks to its enhanced touch capability, even in wet conditions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Instant, one-button communication with Push-to-Talk.

The Galaxy XCover Pro is made for the future of work with programmable buttons for on-demand communications like Push-to-Talk and Microsoft Teams Walkie Talkie.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Defence-grade security with Samsung Knox Platform.

The Galaxy XCover Pro features overlapping security mechanisms that keep your data secure. Access is also protected through fingerprint and facial recognition.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Have a question or ready to order? Talk to a sales expert for collaboration.

REQUEST YOUR SALES CALLBACK

Samsung DeX

 

Open a new desktop world with Samsung DeX

Multitask between devices like a boss. Connect your Galaxy to your monitor or TV to bring it to life on the big screen.
And now, with just a USB cable, unlock your phone’s possibilities on PC and Mac through Samsung DeX.

Use in your day-to-day

Think of the things you do on a daily basis — Samsung DeX lets you switch from one to the other seamlessly, so you can do multiple things at the same time.

Two screens at once

Take multitasking to the next level. In Samsung DeX mode, you can take a closer look at things like videos, artwork, and documents on a larger display while still using your phone as a phone. Watch movies on the monitor while checking texts, or take a call while reviewing documents without breaking your focus. With Samsung DeX, you have two screens to do twice as much.

Looks like a tablet,
act like a PC

Easily work and play where you like with Samsung DeX on your tablet. Get started by just tapping on the Quick panel to switch to DeX mode, giving you features that let you use your tablet just like a PC. Open several windows at once, drag and drop a photo into an email, and right click for more functions. Productivity has never been so mobile.

Bring Samsung DeX to your computer

Just a USB cable unlocks Samsung DeX on your computer.
Drag and drop files from device to device with no interruptions. Get more things done using a mouse and keyboard on your PC or Mac.

Take it to the big screen

Many apps you use every day are optimized to work naturally as you switch between screens.
Go from MS Office Suite to Adobe Sketch or Browser to YouTube. You can use them on your device, then enjoy them even more on a bigger display. With your favorite apps on Samsung DeX, you’ll get things done in no time, and even play a game.

Babylon by TELUS Health

Our Response to COVID-19

Keeping you safe

Our response to COVID-19

Keeping our customers and team members safe, informed and connected is our top priority. As we have been recognized as an essential service, here is what we are doing to protect and support you.

Helping you stay connected and protected

For Mobility customers:

  • Waiving all Easy Roam®, Travel Passes and pay-per-use roaming charges for postpaid and small business customers until April 30

For all customers:

  • Offering FREE educational activities encouraging families to ‘Learn, Do and Share’ with our friends at Microsoft

  • Offering FREE TELUS Wise digital safety online workshops and printable activities for youth

  • Offering flexible payment options for consumer and small business customers who have been financially affected by the crisis

All Connected For Good

At TELUS, building stronger, healthier communities and helping those who need it the most have always been at the core of our values and purpose. In response to the ongoing COVID-19 crisis, we are stepping up even further by utilizing our technology and resources to ensure that we are helping some of the most vulnerable Canadians. Actions include:

  • Supporting communities with medical technology and equipment through a $10M commitment from the TELUS Friendly Future Foundation.

  • Empowering School Boards working with us in Alberta and BC to extend our Internet for Good offer directly to families in need to ensure that school-aged children have the connectivity they need to learn from home

  • Our CEO, Darren Entwistle, is donating his salary for the next three months to our front-line healthcare workers battling COVID-19. This donation will be matched by the Entwistle Family Foundation, which supports Internet for Good, doubling the donation’s positive impact.

  • Enabling healthcare practitioners and social workers to sustain contact with at-risk individuals who are isolated with no means of communication by donating over 2000 prepaid devices and SIM cards valued at $1.2M through our Mobility for Good program.

  • Donating $500K toward the research and development of antivirals.

Have a question or ready to order? Talk to a sales expert for collaboration.

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BUSINESS HOURS

Ottawa (Head Office), Barrie and Newmarket:
Monday - Friday 8:30AM - 5:00PM EST

Belleville, Kingston, Kitchener and Nepean:
Monday - Friday 9:00AM - 5:00PM EST

Brockville:
Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM to 5:00PM

Sudbury:
Monday - Friday 9:30AM - 6:00PM EST

Burlington, Peterborough and Richmond Hill :
Monday - Friday 10:00AM - 6:00PM EST

Chatham and Windsor Walker Road:
Monday - Friday 9:00AM - 5:30PM EST

Leamington and Tecumseh:
Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST
Saturday 9:00AM - 4:00PM EST

All Locations:
Closed - All official Holidays

QUICK LINKS

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