TELUS reports strong operational and financial results for second quarter 2019

TELUS Corporation released its unaudited results for the second quarter of 2019. For the quarter, consolidated operating revenue of $3.6 billion increased by 4.2 per cent over the same period a year ago, driven by both wireless and wireline data services revenue growth. Earnings before interest, income taxes, depreciation and amortization (EBITDA) increased by 9.8 per cent to $1.4 billion due to higher wireless network revenue growth and wireless equipment margins, growth in wireline data service margins, higher EBITDA contribution from our customer care and business services (CCBS) and TELUS Health businesses, and the effects of implementing IFRS 16. This growth was partly offset by declines in wireline legacy voice and legacy data services. When excluding restructuring and other costs, Adjusted EBITDA was up 9.0 per cent. Applying a retrospective IFRS 16 simulation to fiscal 2018 results, pro forma Adjusted EBITDA growth was approximately 4.5 per cent, representing a margin of 39.0 per cent, up 20 basis points over last year.

For the quarter, net income of $520 million increased by 31 per cent over the same period a year ago due to EBITDA growth and lower income taxes, including a $121 million benefit from the revaluation of the deferred income tax liability for the multi-year reduction in the Alberta provincial corporate tax rate. 

Doug French, Executive Vice-president and Chief Financial Officer said, “Our strong second quarter results for 2019 build on our solid execution in the first quarter and position our year-to-date financial performance in line with our 2019 consolidated financial targets. Free cash flow before income taxes is higher by 8 per cent for the first six months, driven by EBITDA growth and stable capital expenditures as we continue to make the right strategic investments to drive sustainable and profitable subscriber growth across our diverse and expanding product portfolios.”

“During the quarter, we took advantage of strong credit market conditions, successfully executing two financings used to early redeem our $1 billion Series CH notes due in July 2020. Subsequent to the early redemption and recent bond issues, the average term to maturity of our long-term debt stands at 12.8 years, our average weighted interest rate is down to a record low of 3.98 per cent, and we have no maturities in 2020, all of which further strengthens our balance sheet. As we look to the back half of 2019 and beyond, we will strive to continue balancing the interests of all our stakeholders as we execute on our strategy to further position TELUS for long-term success,” concluded Mr. French.

  • Consolidated revenue, EBITDA and net income growth of 4.2, 9.8 and 31 per cent, respectively (including impact of IFRS 16 in 2019)
  • Robust subscriber growth of 186,000 new customer additions, up 33 per cent and driven by customer service excellence and broadband network leadership

  • Strong wireless customer additions of 154,000, up 45 per cent, including 82,000 mobile phone additions, up 19 per cent, and 72,000 mobile connected devices additions

  • Consistent and industry-leading wireline customer additions of 32,000, reflecting 25,000 Internet and 16,000 TELUS TV net additions, and low residential voice losses of 9,000

  • Industry-leading customer loyalty with mobile phone churn of 1.01 per cent, along with low combined churn across mobile phone, Internet and TV

  • More than two million premises PureFibre enabled, representing approximately 64 per cent of our high speed broadband footprint and approaching 70 per cent by year-end

  • *Awards from Ookla and Tutela confirm our global network excellence, and build on the numerous major global network awards received consistently over recent years *


Introducing the upcoming next-level power

With Galaxy Note10 and Note10+ we’ve designed a mobile experience that’s like a computer, a gaming console, a movie-tech camera, and an intelligent S Pen, all in one device.


More screen, less interruption.

Next generation power is available in two sizes.

For the first time on a Galaxy Note, you can choose the size that fits you best.


Power packed into a sleek and stylish design.

High-polish stainless steel and durable glass in an impressively slim design. 


Dynamic AMOLED Infinity-O Display

The edge-to-edge screen provides an immersive visual experience, so you can do more with less interruption.


More power. More speed.More storage.


Right-now fast

Our HyperFast and powerful 7nm processor lets you download files, live game, and stream content seamlessly.


Makes video as epic as still photography


Super steady setting

Super steady minimizes shakey video giving you smooth footage.


Video editor

Edit videos like a pro thanks to the precision of the Intelligent S Pen.


The multi-camera system takes photography to a whole new level

Galaxy Note10 and Note10+ have all the camera essentials, from the dual aperture lens to the Ultra Wide Camera, Live focus, and even Scene Optimizer.



Turn handwriting into text instantly

Jot down notes when you’re on the go and tap to turn them into readable text you can share.

*The actual text export function may require some processing to turn writing into text.


Write on your screen whenever you need to.

Take notes and draw on the screen whenever inspiration strikes without opening an app.

Family Plans Made Easy

Families of four save $60 per month with the TELUS Family Discounts on Peace of Mind and Simple Share Plans

2 Family Members

Save $10/mos

($5 per line)


3 Family Members

Save $30/mos

($10 per line)

4 Family Members

Save $60/mos

($15 per line up to 9 lines)

Family Plans Made Easy

All plans include: Unlimited nationwide calling, text, picture and video messaging, call display, call waiting, voicemail 25 and conference calling.

My TELUS and Outage Updates

Introducing the new TELUS outage site

The TELUS Outage site allows mobility customers to view status updates for current outages and major service degradation in their area.

You can now find this information at the convenience of your computer, tablet and smartphone. This tool will show details and updates of the service outage, such as:

  • More customer affecting outages will be posted as they occur
  • Outage info is now also available in French
  • Customer access at and log into My TELUS
  • Details of outage will be provided
  • Cause of outage (if known or applicable)
  • Situation updates
  • Estimated time of resolution
  • Where you can go for further information or support, if necessary

Haven’t set up your My TELUS account yet? Learn more here:

Introducing the TELUS Small Business Mobility Referral Program


 As of July 11th, current business customers are eligible to refer up to 5 small businesses to TELUS Business.

Receive a one-time $50 bill credit on your next bill.


Step I am an existing TELUS Small  Business Customer (For the Referrer)
1 Current TELUS Small Business customer learns about the offer through TELUS Business communications (email, banner (TELUS My Account).
2 On the referral submission form, the current TELUS Small Business customer enters the individuals name, business name and email of the business they want to share the offer with. Only verified TELUS customers will be able to provide referrals.
3 The current TELUS Small Business customer will receive a confirmation email once the new TELUS Small Business customer (“Referee”) has activated on a select 2-year TELUS Small Business voice and data plan.
4 TELUS will apply the one time bill credit to the existing TELUS Small Business (“Referrer”) bill within 3-4 weeks after the (“Referee”) has activated on a select 2-year TELUS Small Business voice and data plan.

Step I am a new TELUS Business customer and was referred by a current TELUS Business Customer (For the Referee)
1 The new TELUS Small Business customer (“Referee”) will receive a referral email from the existing TELUS Small Business customer (“Referrer”). The new TELUS Small Business customer must unlock the mobility offer in the email to get the program code and unique validation code.
2 Activate a select 2-year TELUS Small Business voice and data plan.
3 Once the activation is complete, TELUS will apply the credit on the Referee’s next bill.

Now all devices start at $0 upfront with TELUS Easy Payment®.

Device and plan costs are now separate – once your device is paid off, your monthly bill will go down.

Choose as little as $0 upfront plus tax and spread the balance over 24 months.

Now you can see exactly what you’re paying for your device each month.

Bring-It-Back lets you save even more on all TELUS Easy Payment® options.

Lower your device cost with Bring‑It‑Back.

Whatever your TELUS Easy Payment® option, Bring‑It‑Back lets you save even more on the flashiest new phones.

Introducing our new Peace Of Mind and Simple Share Plans that offer something for everyone – whether you’re looking for endless or shareable data.

All plans include:
Unlimited nationwide calling, texts, picture and video messaging, voicemail 25, call display, call waiting and conferencing calling.

Peace Of Mind Endless Data Plans

Enjoy endless data usage and never worry about overage charges with our new Peace of Mind Plans. Plus, get unlimited nationwide calls and texts starting at $75 a month. 

$75 Peace of Mind plan for all social media lovers. With 10GB of data, continue to surf and stream with endless data at reduced speeds after 10GB. 

$95 Peace of Mind Plus plan for all video streamers. No surprises on your bill! With 20GB of data, continue to surf and stream with endless data at reduced speeds after 20GB. 

$125 Peace of Mind Ultra plan for the always-on users. With 50GB of data, continue to surf and stream with endless data at reduced speeds after 50GB. Never worry about overage charges again!

Simple Share Plans

Get unlimited nationwide calls and texts and shareable data starting at $75 a month.

$75 Simple Share 10, includes 10GB of shareable data for the social media users.

$95 Simple Share 20, includes 20GB of shareable data for the video streamers.

$125 Simple Share 50, includes 50GB of shareable data for the always-on users

Get endless data with no overages from just $95 per month for new activations.

With endless data, you’ll never have to worry about overage charges again. Get a No Overage plan from just $95 per month.

Choose either 10, 20 or 50GB of high-speed data and never worry about overages again, even if you reach your high-speed threshold. Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Tethering included to high-speed threshold for No Overage plans.


What could your business do with $100,000?  With more than $150,000 in prizes on the line, TELUS Pitch is Canada’s largest small business competition, offering Canadian entrepreneurs the chance to reap the rewards of their hard work with a $100,000 cash payout.  

Prizes and Awards

Grand Prize Winner

$100,000 cash to be awarded at the TELUS Pitch Live Summit on July 30 + $10,000 will be donated on behalf of the winner to TELUS Friendly Future Foundation.


The remaining two grand prize finalists will receive a cash prize of $10,000.

Additional award prizes

1 Community impact award: $5,000 in Samsung technology + $5,000 in marketing services from Eighty-Eight + consulting hours with TELUS Ventures.

2 Most Promising Startup award: $5,000 in Facebook ad credits + a one year membership to Workhaus (value = $4,200) + a bootcamp session with a Facebook expert.

3 Multicultural business of the year award: $5,000 in marketing services from Response + one year membership to Workhaus (value = $4,200) + consulting hours with TELUS Ventures.


May 1Contest opens June 23Contest ends  at midnight June 26Top 100 announced July 15Top 10 announced July 22 Top 3 announced  July 30Winner is announced


Enter now

Meet the new Galaxy A!

As the world changes, we enter an era of creative, spontaneous and live content. Our phones are expected to keep up. Samsung has brought the best premium-cutting-edge mobile technology within reach. The best screen, camera, and battery built for a specific generation that captures their live experiences and passions daily.

Samsung introduces a series of phones that enables today’s generation to do what others can’t.


The Samsung Galaxy A.
Built for the Era of Live.


Have a question or ready to order? Talk to a sales expert for collaboration.

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