As we continue to undergo the Covid-19 pandemic, the mental health crisis continues to rise. With many of us feeling hopeless, lost & unsure of when the end will come, it is crucial to focus on our mental and physical health during this time. TELUS health has taken into account the current environmental situation, and adjusted matters to provide resources for those in need of mental health services.

Rethinking mental health;

  • Providing the best-in-class tools, treatments & services 

  • Helping individuals, companies and industry professionals cope with mental health challenges 

Our Mental Health Commitment 

All Canadians should have faster access to high-quality, evidence-based mental health support. Whether it’s through our state-of-the-art mental health practices, virtual care services or custom industry tools, we believe innovation and technology can change the face of healthcare.

Virtual care for employers and their teams

Access to mental health resources—anytime, anywhere

The TELUS Health Virtual Care mobile app makes care more accessible by providing 24/7 mental health support via text and video. Even if an employee is travelling abroad, our team is always on call to provide counselling, referrals and prescriptions (where appropriate). We also have a team of therapists who offer virtual therapy by appointment.

  • Registered counsellors and psychologists

  • Available in both English and French

  • Includes coverage for immediate family







Support for first responders

Tools and resources for the frontline

Espri by TELUS Health enables organizations to support frontline workers with targeted mental health resources. Developed alongside medical professionals, it’s designed to foster habits essential for wellness and stress management for those in emergency medical services, law enforcement, firefighting and healthcare.

  • Timely access to help in times of crisis

  • Proactive stress management tools and tips

  • Shareable mental wellness content

  • Care and support for frontline families







Personalized care for individuals and families

State-of-the-art care centres

TELUS Health Care Centres treat mental health with the same importance as physical health. No matter what stage of life or treatment you’re in, our friendly team of specialists can provide personalized peace of mind.

  • Best-in-class services for kids, adults and families

  • Multidisciplinary treatment all under one

  • Friendly, approachable professionals

  • Virtual and in-person sessions







Personalized care for individuals and families

Putting EMR innovation into practice

Intuitive and easy-to-use, TELUS Health EMR solutions are designed to support psychiatric practices. Customizable to the unique needs of patients, it allows psychiatrists to:

  • Communicate securely with patients and other providers

  • Efficiently find, update and store encounter notes

  • Prescribe and manage medication

  • Manage records and lab results on the go with the EMR mobile app


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Ottawa (Head Office), Barrie, Newmarket and Sarnia:
Monday - Friday 8:30AM - 5:00PM EST

Belleville, Kingston, Kitchener, Nepean and London:
Monday - Friday 9:00AM - 5:00PM EST

Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM - 4:00PM

Monday - Friday 10:00AM - 6:00PM EST

Sudbury and Windsor Walker Road:
Monday - Friday 9:30AM - 6:00PM EST

Monday - Friday 9:00AM - 5:30PM EST
Saturday & Sunday - Closed

Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Monday - Friday 9:30AM - 5:30PM EST

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST
Saturday 9:00AM - 4:00PM EST

All Locations:
Closed - All official Holidays



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