ESSENTIAL SERVICE
Ensuring that our customers and team members are safe and informed is our top priority.
As an essential service, we are also maintaining our efforts to keep you connected during this challenging time.
STORE SERVICES
We make every effort to protect the health and wellbeing of our customers and staff by:
-
Implementing social distancing measures, including limiting the number of customers in-store
-
Requiring that all customers wear masks
-
Introducing a touchless purchase experience
-
Enhanced in-store hygiene for customers and employees
HOW IS TELUS ENSURING THAT CANADIANS REMAIN CONNECTED?
Our people, our networks, and our technologies are at the ready to connect and secure the health of Canadians from coast to coast. As part of our unwavering commitment to ensure Canadians can rely on our secure networks to stay connected, we have undertaken preparations to support the increased capacity we expect as more Canadians work from home.
We continue to actively monitor the situation and will take steps to best meet the connectivity requirements of Canadians, including essential capacity required by public authorities.
HOW TO CLEAN YOUR DEVICE
Disinfecting your smartphone, laptop, tablet and remotes can also help slow the spread of Coronavirus (COVID-19). Here’s how to clean your devices safely.
Find the nearest location to you.