Stay Safe and Connected

ESSENTIAL SERVICE

Ensuring that our customers and team members are safe and informed is our top priority.

As an essential service, we are also maintaining our efforts to keep you connected during this challenging time.

STORE SERVICES

We make every effort to protect the health and wellbeing of our customers and staff by:

  • Implementing social distancing measures, including limiting the number of customers in-store

  • Requiring that all customers wear masks

  • Introducing a touchless purchase experience

  • Enhanced in-store hygiene for customers and employees

HOW IS TELUS ENSURING THAT CANADIANS REMAIN CONNECTED?

Our people, our networks, and our technologies are at the ready to connect and secure the health of Canadians from coast to coast. As part of our unwavering commitment to ensure Canadians can rely on our secure networks to stay connected, we have undertaken preparations to support the increased capacity we expect as more Canadians work from home.

We continue to actively monitor the situation and will take steps to best meet the connectivity requirements of Canadians, including essential capacity required by public authorities.

HOW TO CLEAN YOUR DEVICE

Disinfecting your smartphone, laptop, tablet and remotes can also help slow the spread of Coronavirus (COVID-19). Here’s how to clean your devices safely.

 

Find the nearest location to you.

Have a question or ready to order? Talk to a sales expert for collaboration.

Follow us on:

BUSINESS HOURS

Ottawa (Head Office), Barrie and Newmarket:
Monday - Friday 8:30AM - 5:00PM EST

Belleville, Kingston, Kitchener and Nepean:
Monday - Friday 9:00AM - 5:00PM EST

Brockville:
Monday - Friday 10:00AM - 6:00PM EST
Saturday 10:00AM to 4:00PM

Windsor Walker Road:
Monday - Friday 10:30AM - 7:00PM EST

Sudbury
Monday - Friday 10:00AM - 6:30PM EST

Peterborough:
Monday - Friday 10:00AM - 6:00PM EST

Chatham:
Monday - Friday 9:00AM - 5:30PM EST
Saturday & Sunday - Closed

Tecumseh:
Monday - Friday 9:00AM - 6:00PM EST
Saturday 9:00AM - 4:00PM

Leamington:
Monday - Friday 9:00AM - 5:30PM EST
Saturday 9:00AM - 4:00PM

Windsor Eugenie Street:
Monday - Friday 8:30AM - 6:00PM EST
Saturday 9:00AM - 4:00PM EST

All Locations:
Closed - All official Holidays

QUICK LINKS

NEWSLETTER

Be the first to get every new deal.
Sign up and we'll send you our best deals on phones, plans and tech every week.